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I once had a customer leave the store and call like 10 minutes later to file a complaint with my manager that I was too nice and it seemed fake and she didn't like it. Uhm okaaay?
This was from my previous job. I had a customer overhear me making plans for my birthday party. They complained later that I didn’t invite them to my birthday party. LOL
I used to work at Dairy Queen, and on very hot days people would complain that their ice cream was melting.... like yes that’s how ice cream works.
I did scheduling and job placement for a temp agency, so we would get calls sometimes to file a complaint against a worker. We would ask for details so that we could place the complaint on file and exclude the worker from taking a job at that place again. One lady called because the worker left without notice in the middle of the day. We had to ask if they checked everywhere, like the bathrooms or breakrooms because we've had complaints where the worker was still there and they just didn't check. She was like "I'm watching him run away from the building through a field right now, he just hopped a fence and he is still running." I tried so hard not to laugh, then she started laughing and I lost it.
A customer once accused me of trying to poison them when they ordered a tart from our cold case and asked for a specific tart. I let them know that the tarts still had ice crystals on them because of the humidity. Customer said that was fine. 5 min later, they come screaming back claiming that the ice crystals were poison. I could only but laugh.