Do companies like AWS, salesforce, Microsoft Azure, workday etc. offer consulting style services? If so how is working for them different than say a B4 team specializing in said technology?

likesmart
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Consulting services offered by tech companies may appear to be the same as what is offered by the big 4 but it's actually fairly different.

First let's talk about business models - consulting firms make money by keeping butts in seats for as long as possible.

Tech firms make money when you are actually in the platform using it.

Why is this important? Because tech firms are massively incentivized to build stuff at incredible speed. Consulting firms are not.

The people are vastly different. Most of the roles for tech consulting groups are filled by people that are technical....in that they can roll up their sleeves and do the work. We have very few non technical people. And even those non technical people would be considered technical in traditional consulting firms.

Process wise....our delivery process is incredibly lean. Anything that does immediately support delivery is cut out. That means....we have much fewer meetings and our deliverables are super lean.

Our teams are super lean because we don't do "filler work" - also....we pay really well. Our average junior consultants have 8+ years of experience. Our senior people have 15+. Usually that translates into people that have deeper tech skills and more relevant delivery experience.

likehelpful

Well, the bottom line PPT junkies have no place in technical consulting.

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Workday offers some implementation services to what they deem to be strategic accounts. I believe there are some regulatory concerns as well that limit how much they can provide on this front. Workday’s implementation teams are also very much aligned as a pure systems implementation play (i.e things like org design, operating model, etc are beyond their realm).

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MS does, but no direct experience sorry

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I’ve been led to believe most consulting at Salesforce is more like sales and strategy kind of stuff. Just what I’ve heard so don’t quote me on it.

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AWS proserv

The grind isn’t as bad as B4 because it’s an adjacent service to support driving additional workload rather than the product itself

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It can be, proserv isn’t unlike consulting in that you can do more strategy and product related work, implementation support, expertise in finance, supply chain, operations, oil & gas, life sciences, etc.

Solution architects can vary as well but generally looking more at the systems, data, integration, and overall architecture to meet business and systems performance requirements.

MS fastrack, there’s also a consulting wing

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SF has proserv. Haven’t heard good things though.

You mean, selling PPT slides? May be, but you will be asked to leave in maximum of 3 years, watch LinkedIn to see some of the consulting junkies experiments. These are companies excelled in engineering to solve issues humanities faced on its evolution.

When I was in consulting at EY, I’ve seen how tech companies deliver.

It was indeed a very lean process, in that they tried to form the client requirements and process into the application “mold”.

We were brought onboard to reassess their pain points and requirements, determine necessary capabilities, and found the right tools to implement afterwards.

Basically, we had a much more bottom-up assessment, while the tech company had a top-down assessment. They were definitely a hammer looking for a nail.

I think different incentive models results in the differences.

It probably helps that I’ve done their work for years

funny

Part of MSFT “Industry Solutions” which is our largest consulting analog team.

G1 above reflects my experience. We dont care super hard on generating hundreds of thousands in services revenue - we want to get companies successfully accelerating cloud adoption which results in tens of millions for us.

Generally we are more technical- there’s virtually no powerpoint specialists here - but do have things like change mgmt and UX.

Also more experienced - we have a very low % of new graduates relative to big 4 / MBB.


Finally very good WLB versus consulting. Our contracts define workdays as an 8 hour block for example.

On the negative…full hiring freeze and some recent stumbles with our leadership team has hurt our reputation within Microsoft

There is something fantastic about seeing your ideas come to fruition....and to a lesser extent....figuring out that one of your ideas just doesn't work.

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