Does anyone actively use their SPG Ambassador? If so, for what? I feel like mine is useless.

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Relationship advice

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I love mine, I go to her for all sorts of requests- booking, fact findings on certain properties, etc. I also send her reviews, and she sometimes thanks me with chocolates or wine bottle for next stay.

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Redeeming my points at hotels that don't post reward offers

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Only for long term bookings. They probably are assigned quite a few people so if you need one day turnaround, you'll have to do it yourself. However, if you have a problem with a hotel, go through them. They'll add in points for you

Team dinner reservations

Pre-confirming upgrades

I email my ambassador almost weekly to book or change reservations.

I have her book out all my hotel reservations a few months out in advance. Just send her the weeks I'm going and she has them booked the next day

Yea! Free wine on my birthday!

Who is yours

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