I applied and got approved for the Chase Bonvoy Boundless card which, on the website, stated that there was an attractive sign up bonus.

Today, I received my credit card and benefits, conditions and terms materials. I don’t see that sign up bonus offer in written form anywhere in the materials I received.

Is this unusual?

likehelpful
Posting as :
works at
You are currently posting as works at

So my wife signed up when it was 3 free nights if you hit the spending bonus and I thought the same thing when we got our welcome packet. There was also no “tracker” of the spend on the website so I was definitely uneasy. We hit the spend and the free night certificates were posted almost instantly. No notification or email or anything though. Pretty poor process but it does come through

like

This is comforting to hear! Thanks EY1.

like

Typical. To get your 5 free nights there's probably a tracker on the chase website after you log in that tracks how much you've spent/how much more to go.

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