I hate getting calls that go like this: I'd like to cancel my service. Wait, you aren't going to offer my a discounted rate or other perks for threatening to cancel my service? TANTRUM.

Is there a reason why my company would need to file perm for me if I'm on L1A? I started with L1B in the US and then switched to L1A after promotion to manager.

Hi I'm looking for a referral for a Product Manager role at big4 or FAANG. I'm currently working as a Product Manager for tech company supporting NYPD IT Bureau. As a vendor, I design and develop CMS/RMS applications. I have 9 years of experience and would love to connect with someone at those companies to discuss my candidature for a Product management role.

Can someone remind me what it's like to be in public and not in busy season? My brain can't go back 9 months

PepsiCo or S&P Global... Which is better.
Product Analyst for PepsiCo and Product Owner for S&P Global. Both companies had offered similar package

@Vialto Partners is any working for Vialto London? How are you enjoying it so far looking to move there but not sure.

Hi fishes,
Please help me with Natwest relocation thing. I tried to understand through offer letter but it’s not clear to me. How can I claim Goods transfer, and if I am staying at my friend’s place, how can I claim accommodation allowance. Thanks a lot

So what’s the best agency right now, in terms of culture, work/life balance (lol), and work?

Sometimes it feels half my day is spent jumping through hoops to schedule and then reschedule meetings around senior managements’ calendars...only for them to be so late they miss the meeting anyways🙄

Tired of hearing all the "account people suck” comments on this app. Get some new material creatives.

Soliciting ideas for a big closing lunch with clients - near or close to bryant park, my first pick was Gabriel Kreuther but they only do Thurs/Fri lunches (ours would be Tues). Ideas for upscale restaurants appropriate for corporate clients? They said “anything but steak” ha.

I always make stupid mistakes or do a poorer job when I work with particular partners. I think it's because they make me more stressed. How do I overcome this barrier?

Have you ever been or currently in a relationship with someone of who’s political beliefs conflict with your own?

Not dealing with this currently have dealt with it in the past. My parents started out opposites but now believe similarly. I’m wondering if it is possible in this day and age.

Hi..

I've been approached for a Manager - Technical Consulting position at Salesforce India.

How are the technical rounds on a quotient of 1-10(1 being very less and 10 being extremely technical)?
Should I prepare for something specifically?

And what is the current package provided by Salesforce for the same position?

Any help would be appreciated.

Thanks

💳Credit card help💳 Starting a new job in two weeks. The new company does not give a corporate card, so I get to pick my own. If things were normal and I was traveling / spending as usual, getting the CSR or AMEX platinum would make sense. But with things the way they are, what should I do? Work related expenses will be minimal, but Im moving/furnishing an apartment so personal spend will be decent. TIA!

Does HCL take onboarding feedback after the joining

What is the salary for a ‘H4’ band?

How do you approach a stinky middle school kid or their parents with hygiene suggestions? I don’t know how to politely tell anyone that they smell bad.

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Hiring managers, what do you look for as you’re going through resumes?

Will the customer support future be led by chatbots or will we still be necessary? lol

How do you prevent the negativity of your job from impacting your personal life?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

How to stop customer service from ruining your day?

Hi fishes, do you get paid by the hour or receive a salary?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Are you worried about how quickly AI support is growing?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Managers, how do you help your customer support team avoid burnout?

Tell me a feel-good story from work that will restore my faith in humanity.

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had