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My company matches 3%. Is that low or on par?
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Call your payroll or HR department. Changing your contribution with a recordkeeper usually just triggers them to send a message to your company’s payroll department. They are the ones that will actually need to make a change.
It used to work fine. I requested about 3 weeks ago and didn’t see the change reflected in either of the last 2 pay periods. Think it’s broken. Let us know what you find out, thanks
It takes awhile and it’s also timing with your own payroll process. I would call to see when they processes it and reach out to your payroll associate who is in charge of updating the ERM tools.