We have ESL students who speak languages like Mongolian that no one in our school speaks and can translate. How do I communicate with parents? How do I get them to feel more welcome/comfortable?

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Does your district subscribe to a language line?
You can call families and connect with an interpreter or have the interpreter call. It works well.
I also use Google translate to communicate with families.

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Look up doctranslator. You can have whole PDF documents and other things translated easily. Not sure of all the languages available but it's worth a try. Just ask the kid if it makes sense before sending it home.

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Thanks! I will try this!

I’ll second the language line. I believe they are supposed to have an account by law. As providing translation is required.

You can also see if there are local organisations that would be willing to volunteer to translate if you want written work or face to face.

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