A regular came in and jokingly said he didn't like my nail polish color. I didn't want to take his comment and said I didn't need his validation. He said, in response, "I didn't deserve that. I was joking with you." Like what would you have said in that situation? How do you handle out-of-pocket jokes or insults from regulars?

Recommendations for white sneakers for the office for women ??

Mid-level when she's leading the call: please make sure you take notes. It's expected of the person not leading a call (note I always take notes)

Me(jr): asked to lead a call for a different deal as training. Mid-level doesn't take notes (also on call) and tells me it's the job if the junior to take notes.

What % do you guys charge a partner to advertise on social using your handle/ad account? Is a 100% markup fee plus an "agency" like fee for maintenance of 15% too aggressive?

Is Proper Cloth worth it for work shirts? Any other made to measure shirt tailors you’d recommend?

What does everyone wear for client meetings in a WFH setting

Is there a corporate way to bring up to senior leaders that an IC is causing issues across multiple teams because they are demanding and also doesn’t collaborate well? The IC gives vague “direction” then says they are too busy to clarify. They also refuse to use our project management/ collaboration tools.

Ladies, where do you shop for versatile work outfits?

Has anyone successfully pursued a relationship with someone they met at work? An MD I am really attracted to has been chasing me, but I am nervous about what the repercussions could be if it doesn't work out. Still, it's tempting

How do you handle it when a direct report reacts negatively during a performance review?

What women’s walking shoes do you recommend? I live in Chicago and take the train to work so usually change into shoes once I get to the office.

What do I do if I’ve only worked one job (the one I’m currently at) and another company is asking for references? I could do professors from college but not sure if that’s a good idea. I wish I could give my current manager’s contact but I don’t want her knowing :/

Another salesman told a client their ad campaign would be ready next week. Today our supervisor told me to help him, but he has hardly even started the work. Is there any way for me to point this out without feeling like a jerk

I am working for a client in infosys and the project is in initial stage and the go live is somewhere in January.

Now the thing is this project has lot of toxic people from client team and they play blame games on daily basis.

I am working as a team lead here and want to get deallocated from this project.

Please help me with right approach and save my soul.

Just got let go and my manager said part of it was because I was looking for other jobs. I didn't look for other jobs at work, so I'm not sure how they could have known that unless a coworker snitched on me. Is it worth it to try and find out who or should I just leave it? Can't deny that I'm seriously pissed off about it.

Midlevel and seniors, how do you review juniors’ work without redoing them? Any tips on giving instructions or spotting mistakes?

What should I reasonably expect from a junior?

I manage a junior developer that's been with the company for about 18 months. I end up providing them of TON of support. I need to give them extremely detailed instructions or they fail. For bugs, I need to point them to a specific function that's causing the bug. For new features, I'm basically writing their method signatures and defining their test cases.

I've tried asking them to do more on their own, but when I do, they fail spectacularly.

What's a good heel height for work?

What’s a pet peeve of yours that a coworker or client does? Mine is that my coworker says “ya know” after literally every sentence they say

So my VP at my previous company felt bad and refused to speak to me or attend my farewell after my resignation. His reason was that I somehow betrayed his trust as he had promoted me just last year (after keeping the position open for 4 months and letting me take additional work load after the previous SM left!). Does this make any sense? I mean where does this sense of entitlement or ownership over the employees come from? No wonder the company in question is kind of facing a literal exodus!

What do you think about Vice President who forgets what’s discussed in the last meeting and have to start the business story from the scratch again? Attending a meeting unprepared every time. I don’t know where he uses his brain for. So uninspiring.

Any good concerts happen to be playing in India this year, any idea ?

How long does is usually take to get staffed on the first project? Joined 11/15 and still no project... Fyi, I am in the commercial side. Should I be worried? Ive contacted my RM couple times and am reaching out to my network 😢

I created a macro to help me save time on this onetime task and now whenever I open my excel, a blank excel opens with the name of the macro. How do I get rid of it?

Am I crazy for buying 1.7B SHIB? I may have lost my mind?

Anyone made a switch to health tech companies? Do you like it?

Hi folks, any idea about the current hiring process for an experienced hire at big4? I meant in terms of total duration.

I’m finishing my MBA and am looking to get into consulting. Does anyone have any feedback or advice on Veeva’s associate consultant program? I am going to start the interview process with them soon. I’m also open to suggestions on other places to look into. I don’t have much experience yet. Thank you in advance!

Hi guys...TCS offices have opened or still wfh is there ?

My relationship with manager has deteriorated over the last few months. Could this be a reason they could fire/let me go? I am a good performer overall.

I have a partner who routinely ignores emails or responds to them several weeks later. He has to approve every single document sent to the client or the court, which means you have a physically go to his office to ask him to review something. Half of the time you go to meet with him in person, he’s either on a call or otherwise busy. I find that this basically creates more work and makes meeting deadlines extremely difficult. Is this normal?

Help needed!! I have 4 years of IT sourcing experience and I am looking for a contract position $60/hr min sourcing Corporate or IT. Does anyone know of any fully remote opportunities you can forward me? I currently work at a great company, but my contract is ending soon and I’ve been with them for a while and I think it’s time for leave for more competitive pay. I’m looking for a flexible schedule and a healthy, non-micromanaging environment. Please let me know if any recommendations!

Guys...could you please advise on 2 things below
Company INFOSYS JL6 lead/principal consultant?
1. Yearly hike on average rating
2. Variable payout on average rating

Does anyone here freelance (in design or deckmaking) on top of their full time position? How does that work?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Hi fishes, do you get paid by the hour or receive a salary?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

How do you prevent the negativity of your job from impacting your personal life?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

When you’re applying for customer service jobs, do you customize the resume objective for each?

Are you worried about how quickly AI support is growing?

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

How to stop customer service from ruining your day?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Hiring managers, what do you look for as you’re going through resumes?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Do you ever get overwhelmed by the number of software programs you have to use at work?

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

Managers, how do you help your customer support team avoid burnout?