Does anyone have any advice on what to expect in the credit card department? If anyone works/has worked for Truist bank, what is the company like? I've worked at another bank call center for four years in checking/savings.

like
Posting as :
works at
You are currently posting as works at

Be aware that late fees and interest are usually a point of contention.

I used to work at a Truist branch. The salary and benefits were good. The reason I left is that my co-workers don't mesh together. My manager was also passive about it so after a few months of enduring the environment and focusing on my job, I got an offer from BoA and transferred there.

Related Posts

Wondering how much a lead product manager in Mastercard at level 6 will be compensated in Vancouver? Can someone in similar role or level shed some light please?

like
like

Hi Guys, How is Capgemini Invent? Is it a different company or SL? How are its projects and opportunities?

like

Hi fishes,
Anyone know what is subway account in Capgemini?

like

Thinking about getting the AWS Cloud Practitioner certification. Does EY have any amazon resources or training materials that they provide? Any advise from people who have taken it before? Thanks!

like

Recently hearing news about Wipro resciding many offers.
I have my joining on 1st August. Can anyone suggest, what can be done in these types of cases or has anyone's offer got rescinded ??

Wipro

like

Hi everyone. I have an interview with Cisco for their product manager SSO role, Has anyone interviewed for this role or with company, what kind of question are expected in their process. Thanks

like

How is PwC deals Kolkata AC team. I have been hearing negative reviews that Kolkata is toxic bangalore better but some say that at least deals team is good ... please any suggestions

like

Hello... does anyone have any info on being an EA at BDO??? About to interview and I'm curious. Thanks

likehelpful

Please who knows about the advisory practice within the PwC financial crime unit (Canada Acceleration Centre)? I understand it is a client non-facing advisory role. Would it be a good career decision for someone coming from GRC firms like Kroll, Control Risk or Exiger? I am concerned about the negative reviews relating to the PwC acceleration centres in general, and getting stuck in a role which does not provide growth opportunities. Thank you.

like

Hi Sharks, I have cleared my interview process and going to have a final HR discussion in Mckinsey(Supply Chain and Operations). What should be the salary I should ask for/expect? I have total 9 yoe in APS implementation and don't have a MBA degree.@Mckinsey&India

like

I have interviews tomorrow for a back office manager role in the independence office. This role is perfect for my skill set. What do I need to brush up on to be sure I nail the interview? Do I need to read up and regurgitate Kpmg verbiage/values? Focus on demonstrating technical key phrasing? Any tips/tricks are greatly appreciated

like

Fidelity Investments I joined FIL on 08th August 2022 and hence was eligible for appraisal but even after a good feedback, I was told that there is no increment in salary as well as bonus because of "Too Soon To Decide" rating. And this is being followed not just in our team but in whole FIL. This is the first time I am hearing such kind of thing and didn't found any thing like this on "HR Hub". So, if anyone of you know about this or have received similar gyan from Manager, please share your experience. Fidelity In

How good is KGS Advisory team, as part of the technology, work life balance and work atmosphere prospects.
Need some overview from a developer prospective.
Is it good to join KGS?

like

Hi Friends,
I have received Australia 482 Visa in last week. Please let me know if any opportunities for SAP HCM/ Successfactors

Hi Guys, I am notice period with 30 days remaining, having 12+ exp in java, spring boot, microservices. Need the reference for applying to major banks like Credit Suisse, Master card, Barclays, Citi, Deutsche, BOA, JP Morgan etc..
Kindly help...

like

Is there home pick up and drop available at BoA GBS via Cab? In Mumbai

like

What do you know about The Many?

like

Difference between Vodafone India services and Vodafone Intelligent Solutions? Are these two different companies?

like

Anybody who temporarily relocated to Canada to renew their visa? How long did you have to wait there before coming back?

like

More Posts

Can you share a problem that you encountered in your last research project? How did you overcome it?

like

How do I tell a firm I screened with that another firm I screened with is moving forward with full rounds? I would prefer the former firm, even though the latter firm is ranked higher. Thanks for any advice

like

Single 🐟 joining business school in the fall... is dating within your class/cohort considered bad practice?

like

Matched with a guy on Tinder. Had a great first date. We are stilling chatting on WhatsApp. But he has disappeared from my tinder (presumably, he unmatched with me). Is it typical for ppl to unmatch on Tinder when they are still interested in you?

like

New in town, where do I go to meet people (for friends and dating)?

like

Hello. I just completed My Masters in Engineering (Mining Engineering) from Laurentian University. I have been looking for a job in mining or civil engineering from past 2-3 months, havent even got a reply yet, reason being i dont have canadian experience. Even though i do have 3.5 years experience from my home country, without canadian experience i get rejected at even entry level jobs. Does anyone know what to do ? please help me

like

Any VP corp bank jobs out there?

like

Preference and viewpoints on B2B vs B2C ?

like

What are some great investment banks to work as an associate in the Washington DC area?

like

Hello, for gartner in India, can anyone share the hierarchy of roles and where does principal stand in that hierarchy. What sort of experience is required for the Principal designation?

like

I don’t understand how majority of folks afford rent here. Also, how these luxury apartment buildings stay full capacity. Seems as if majority of Coloradans I meet aren’t raking it in $$$.

like
like

After you are stealth laid off, other than job search, what do you do? I assume they won’t give you work and even if they do, you can politely decline? How do you feel about you are not progressing anymore and seeing other people progressing in their career? I have no intention to make partner, but still feel a bit stuck not doing that much.

like

Went back home to renew my visa. The interview was good, but been waiting for more than 5 biz days for my passport. Who should I contact this time? Should I be worry that it got lost?

like

Hi Fishes... I have cleared interview with Infosys technical round, filled application & uploaded and there was managerial telephonic round scheduled on Friday... What wil be the expectations... My skill is SAP SD with 5 years of experience... Your inputs will be valuable and helpful... TIA..

like

DA AC profile interview, what all is usually asked?
Any help would be appreciated. Thanks

like

Resume keeps getting rejected at Atlassian

I recently applied at multiple positions at Atlassian but my application keeps getting rejected. Before switching to my current org , i had given Atlassian interview for frontend in April and i using the exact same resume just with the update of current org. I Had cleared all rounds back then but was rejected without any feedback i am confident i will clear it this time can someone help me with the resume review?

Atlassian

like

You guys getting pizza parties?

Post Photo
funny

Additional Posts in Customer Support

Managers, how do you help your customer support team avoid burnout?

like

What are your tips for publicly responding to negative reviews?

like

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

like

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

like

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

like

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

like

Hiring managers, what do you look for as you’re going through resumes?

like

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

like

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

like

How do you prevent the negativity of your job from impacting your personal life?

like

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

like

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

like

How have the skills needed for working in customer support changed over the past decade?

like

How to stop customer service from ruining your day?

like

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

like

When you’re applying for customer service jobs, do you customize the resume objective for each?

like

Hi fishes, do you get paid by the hour or receive a salary?

like

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

like

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

like

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal