For some reason, I am still enraged about a customer complaint from a year ago. Haunts me every day. I wish I had defended myself to the director instead of keeping quiet. I need to figure out how to get over this particular incident. I just want to move on. How do you get over low moments? What has helped you?

Happy Halloween! Who says Financial Professionals are not creative? Share what you dressed up as for work today?

I am working for a client in infosys and the project is in initial stage and the go live is somewhere in January.

Now the thing is this project has lot of toxic people from client team and they play blame games on daily basis.

I am working as a team lead here and want to get deallocated from this project.

Please help me with right approach and save my soul.

The most interesting consultant in the world: ...he once __________

How do you deal with a team who only takes action when they have gotten the cosign from white counterpart? I.e. Maybe place a tag ...no action. White counterpart, I agree we should place a tag 👏🏼👏🏼👏🏼👏🏼

Having multiple offers in hand how to say nicely that I'm not going to join to other companies formally. What would be the best way?

Also please share what you'll write in mail while rejecting formally. It'll be really helpful.

How much do you share with your coworkers? I never really share much of my personal life with coworkers, but my team shares a lot about themselves & their family. I usually ask about their lives, deflecting the question. Is this weird? Am I being too cautious?

My VP asked my fellow team member to take on a task simply because of her race to help them land a grant renewal. We’re both women of color but since I didn’t match the target audience I was not asked even though the task is on a project I am overseeing. We’re both offended with how this was handled by the VP, are we overreacting?

I struggle w/ deep convos in social settings w/ partners. We have team dinners every few weeks that I go to, but find it tough to engage with them. Doing well on case, but feel it’s career limiting.

Honest question: Are you intentionally mentoring anyone who doesn't look like you? And I'm not referring to your randomly assigned counselees. Type Y or N.

How do you deal with references as a freelancer? Most of my past gigs - I had managers on paper but it was a formality as I led my own work so don't feel comfortable asking them to be a reference.

Been asked to present my current client’s plan and PCA in second interview for a role. Am I being over cautious by not feeling comfortable with this?

Ever proposed anyone at workplace on Skype/teams 😉??what's the consequences

Just got let go and my manager said part of it was because I was looking for other jobs. I didn't look for other jobs at work, so I'm not sure how they could have known that unless a coworker snitched on me. Is it worth it to try and find out who or should I just leave it? Can't deny that I'm seriously pissed off about it.

Heard from me:

“Oh, junior person, you have edits to the monthly activity report 3 days after your deadline to review the report, and after I sent it to the client? How lovely for you."

I've been almost 3 years in my previous company and never have I ever tasted any raise from them. I got transferred to different accounts and LOB it was so exhausting and finally when I decided to leave and send my resignation my Supervisor be like "you know you should be thankful of your job" To be honest the job was very stressful and supervisor at some point is somehow toxic but thankful I get to take my leave.

I’ve been asked by a client to coach their team on how to structure and write scripts for their corporate event content (e.g. panel discussions). I’ve happily had a crack at helping them but it’s a bit out of my wheelhouse - is this ask something that would ordinarily be given to an agency copywriter? Or would it usually be something a content or speech writer would do?
Either way, I’m happy to add the additional skill to my CV 😅

Do you wear a suit to work every day? How formal is your office?

I told my boss about my ADHD in confidence because I was looking for a small accommodation (working from home x2 a week). I got it, but now I lowkey feel like she told other people in the office. I'm not sure if I'm being paranoid but someone I'm friendly with in HR has been acting weird since Monday, which is when I told my boss. Would she have to tell HR legally? What should I do?

How many bonuses come around in a year at the average law firm? Number of occurrences more importantly, but y’all can provide amount too if you like

Thinking of exiting into Banking / Payments space from USI S&O. Anyone has any leads into places recruiting actively?

What are some things you guys wish you knew before you started your NetSuite implementation?

I’m at a small company that’s sort of becoming medium sized, and a new exec pushing to quickly implement NetSuite and I just want to make sure we’re not getting in over our heads, he’s trying to get this done within two months

We currently use Salesforce, quick books, and excel, we’ll be consolidating a lot of accounting and finance stuff into netsuite and integrating it with Salesforce

Hi,
I am looking for an iOS developer role. I saw an opening in IBM from the job portal. Need someone to refer to my profile. Any IBM working employees Share your mail id so that I can send my resume.
Thanks in advance

So is being an in-charge sitting around doing stuff all day but still feeling like you got nothing done?

Looking to switch firms and a Deloitte S&O recruiter randomly reached out to me on LinkedIn. Says he wants to have an informal chat. Any tips or advice? It'd be awesome to land this position.

Can someone shed some light on how year end bonuses and raises are determined for Seniors at EY. Thanks!

Anyone know of headhunters in publishing or entertainment, or good ones in our world who are savvy in such things?

ARG vs MEX

I’m pretty torn on whether I want to take an offer for an internal role or not…
The job itself sounds pretty interesting. Lots of opportunity for growth (eventually will build out a team).

My only concern is the hiring manager. I talked to someone in my network who has worked with him in the past and she told me that she would 100% work with him again bc she learned a lot, but that he has a very dominant personality and that some ppl can butt heads with him.

What’s the best way to make your email stand out to a recruiter?

I had two recruiters today reschedule a meeting. And this is the second time rescheduling. Honesty, not sure what value recruiters bring. Is this common now? Is it hard to have respect for people’s time and their schedule? Reschedule once I can understand. But twice is just stupidity. I hope AI wipes out all bad recruiters who don’t give af. Sorry for the vent. Maybe it’s just my bad luck then.

Does HR reference check multiple candidates after final interviews or should I expect an offer once my references check out?

Anyone feel frustrated at times with the super aggressive sales personalities we deal with? My AE is always pushing on every ask no matter how minuscule it is. My vp is super anal about anything we do. I understand these guys pull in huge commissions and bonuses that’s why they are so motivated. However what I personally feel is they just nag us until we do the job according to their spec. Just venting……anyone else feel the same?

How do I become employee of the month? Where I work, being named employee of the month comes with a great bonus that you can get whenever you're honored with this title.

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Will the customer support future be led by chatbots or will we still be necessary? lol

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

When you’re applying for customer service jobs, do you customize the resume objective for each?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Tell me a feel-good story from work that will restore my faith in humanity.

Hiring managers, what do you look for as you’re going through resumes?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Any suggestions for how to find a fully remote customer support job?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Is outbound customer support typically less stressful than inbound?

Are you worried about how quickly AI support is growing?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?