How did you get into your first account management position? What experience or skills did you have? Did you move up into the role from previously working with the same company or new company?

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I started out as an associate— basically an assistant to the account managers. A couple years in, I was made a junior account manager and given my own small book of groups. I worked them for about a year before finally being promoted to full account manager.

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Thank you for sharing! Basically, I work for the call center of my company and have been for awhile. The AM manager allowed me to shadow an AM and I was able to learn some general things about the position. Now waiting for a position to open up to apply.

I got into AM after doing outside sales as that was not my cup of tea. It was an easy transition since the skills required are similar; however, you have to be more organized as an AM.

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