I recently left a firm after <1 year. I followed their instructions for getting my CPE information and I realized mid way through the transcript some of the courses only say ‘final exam’. I’ve reached out to my old firm 3 times now and no one is responding to me. Anyone ever had this happen before? Any advice on how to navigate? I’d think they’d have to provide to me but they were pissed at me for leaving so I’m assuming that’s why they’re ghosting.

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Posting as :
works at
You are currently posting as works at

You need the certificates, not just the transcript. Reach out to L&D.
If you went to another firm that uses the same system as your old firm, give the new firm your old email address and they should be able to merge your records.

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So you weren’t one of 500 posters that ask “what should I keep before I leave the firm?”

And everyone says “download all your CPE proof because the firm won’t send you anything once you are gone.”

And then someone says “you should pin this to the bowl!”

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To follow up - I have my transcripts, I need clarity on what some of the courses were along with the certificates.

I don’t think they have to provide you anything else. I’m assuming that final exam means that you need to complete the exam to get CPE credit.

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No y'all are not wrong but u need to sue these companies for breach of your (contract)your the trustee / beneficiary acting on behalf of your said state. They did not give ur Bible consideration for you signing over your wet ink go look up Federal reserve section 16 part 1 and 2 where it tells you what these companies are supposed to do with your contract and if they do not that is breach of contract you can sue for that

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A lot of organizations just won't get into conversations with former employees. So they may not have a grudge against you, it's probably just the standard legal advice they will follow. They see any dealings with former employees as potential troublesome.

I would send a completely brand new email (if this is EY) to the L&D mailbox and get a new ticket number. It's possible that if you're replying to an old ticket it's not reopening properly.

You can also try and see if you can reach out to some former coworkers and see if they can give you the contact into for your learning person. They would likely have to open a ticket as well.

Otherwise you can always try to email the global data privacy team and request a copy of those specific certificates. GDPR and various states give you a right to certain data.

Take the final exam, you only need 70% to pass.

Read what I posted. If I knew what the exam was for I’d take it.

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