In some situations I think I’m pretty socially awkward, particularly I never know what to say when someone mentions a family member passing. I was on a video call with 2 project team members and at the end one mentioned she’s attending a funeral for a family member passing. I’ve been with this project team for about 9 months now. The other guy said a few things and expressed his condolences. I just froze even though I knew I should say something but said nothing, and she wrapped the call..

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Yeah say smthg like "very sorry to hear about your loss, and I am wishing you a lot of strength for the time to come. If there is anything you need, to support you, let me know." You can also leave the last phrase out. And formulate it a bit nicer

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This coworker is great to work with. My question is, can I still send an email over the weekend or before Monday morning to express my condolences? I don’t want her to be offended or hurt by me not saying anything.

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I’m positive that sending a note would be appreciated by her, even if it’s a little after the fact.

I would even tell her the truth - that you weren’t sure how to respond to such a sad and difficult situation in the moment, but wanted to let her know that you’re thinking of her and her family.

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Thank you for the feedback! Part of me wonders if I’m overthinking it but I feel like it would be worse if I just let it go and said nothing more. I also don’t want to be that person.

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I think it’s fine to think about what you should or shouldn’t do when it comes to sensitive topics like this.

In this case, it’s a nice gesture. Keep it simple.

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