{ "media_type": "text", "post_content": "EXP on American. Book a ticket on Delta for the first time. Need to make a change and the hold time is over 2 hours. Seriously Delta??????", "post_id": "596a2bfcd1e7660010cd7065", "reply_count": 7, "vote_count": 3, "bowl_id": "552d1d24dc1c586b09d2d051", "bowl_name": "Consulting" }

EXP on American. Book a ticket on Delta for the first time. Need to make a change and the hold time is over 2 hours. Seriously Delta??????

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Use Mobile App or Website

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It's bad weather

Can you do it on the app/online. EXP as well. I feel delta online tools work much better than AA

Used to use AA and jumped to Delta two years ago. Haven't looked back, at all. You can change pretty easily online (full site) at any time or on the app if you're showing a delay. If it's for work why not call your corporate travel desk?

Why don't you call Amex and make the change? Isn't that easier?

Lol.. that's cute. AA is the worst. I'm EXP on AA and Diamond on delta. Will pick delta any day over AA.

Do it over DM on twitter

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