Flew United this morning for the first time in ages. Good reminder why I don’t fly United, god their customer service is horrible and their employees are rude. Bring back Continental!

likehelpful
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Are there any good domestic airlines? It’s all different flavors of the same garbage.

likesmart

#DeltaGang

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99% of the time, I am. Travelled with my kids and needed a direct flight cross country

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American Airlines has entered the chat

smart

I just wish they could skip the preflight announcements. Like yeah we got the seatbelt bit. We have had seatbelts in society for the last 75 years.

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Continental! Even a year after the merger, I could tell the legacy United crews vs legacy Continental crews.

I miss Continental!

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You mean like the Flight service coordinator vs purser type SOP stuff?

United’s value prop has eroded drastically over the last 4-5 years. They always struggled with service (outside of GS/1k) and on board experience, but at least offered the best mileage program and alliance route map of the big 3. Pretty much just the route map going for them now.

Though tbf, I’ll add million miler starting at 2nd tier and no carrier surcharges on award tickets as tangible benefits that still make UA somewhat worthwhile

I really liked Virgin. I wish we could bring them back.

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