I got demoted from a Customer Support Supervisor role due to performance issues. This move includes a pay cut. I have not had a write-up or any formal discipline before this. I kind of saw this coming when she started taking away some of my tasks. She said she would take them only until we get fully staffed, and then I will take those tasks over from her. But I feel blindsided by this. I will start looking for a new job, which sucks, but WTH?

I got a job offer at Fisher Phillips and I’m debating on taking it. Does anyone have any insights on the firm’s culture? Is there a decent work/life balance? And if you know, what is the average salary for a third year attorney?

Any referral for a Data scientist position in the UK with visa sponsorship

Reaching out to the forum to check the compensation for Solution Owner role in Seattle area

I just left my pre-seed startup that was running out of cash (we made $100,000 in revenue this year, and sunk $1m in costs). I was making $40,000 as a developer (plus 20k stock options at $1/share per year) and they refused to pay me any more money. I have 17,000 vested stock options, total number of shares at the time of my contract was 4million. I’m a bit confused about share dilution and if it’s worth it for me to buy some of my stock options… thanks in adv!

I have a offer 18lpa and my company infosys is giving me onsite in a period of next 6 months and it is in written mail with program manager should i consider it?

Anyone negotiate severance?

If you put in your 2-week notice and they cut you off that same day for going to a competitor, would you still get paid for the remaining 2 week period? (Assuming it's the start of the period)

I am a senior accountant with a masters and CPA credential and 3 years experience. A colleague was just promoted to senior with no credentials and 10k higher salary. My boss said he can match salary in 3 months when we have our annual review cycle. I don’t think I should have to wait. Also I said I should absolutely be paid higher than peer given my credentials. How much more though??? Also should I push to have it matched now?

Hello All, I am looking for base salary for Sr Manager Medical Affairs Healthcare Innovation Technology (HIT) for imaging. I have 12 yoe and looking to be competitive with negotiating salary.

Can anyone help one of my friend with referral in Wells Fargo ?
YOE : 7+
Skills: MainFrame
contact : +91 90404 92067

TIA.

Looking to lateral to the Dallas area as a junior associate. Anybody work with some good recruiters? Or does anyone know of any openings?

Hi Folks, Have been offered Lead consultant role at Thoughtworks.
Years of exp - 10
What should be my ctc ask?

Looking to apply for a manager role in my CS team. Any tips for the interview?

4 years of CS experience, no management experience

Whats your biggest challenge as a manager?

What do you enjoy most?

How do you manage your friends/people who used to be in your team?

Any interview tips appreciated! Last time failed the interview cause did not show a proper action plan. Find it tough as I do not know what challenges my manager has

Hi Fishes, I'm a SDET with 6 years of experience in Python Automation with Selenium having multiple offers. Can anyone please help me to choose one best offer from below with respect to work culture, flexible hours, wlb for female employees?

Zesta Solutions - 19 LPA (10% VP) & Hybrid
Unify Technologies - 20 LPA Fixed & WFH
EY - 20 LPA Fixed & Hybrid
Concentrix - 20 LPA Fixed & WFH
Global logic - 26 LPA Fixed & Hybrid
Value labs - 26 LPA Fixed & WFH
Cyber ark - 30 LPA Fixed & Hybrid

How much package should a data engineer get for 3 year exp?

Got an offer from Capgemini for a cloud architect position based in Dallas, TX. Here is what they are offering
Level C2
Base pay 160K (I had asked for 190K)
YOE ~17 years (9 years as Architect)
I know the offer is not good. What do they typically offer (level & comp.) for this experience level?

Hello, Can someone refer me at Amazon. I have 16 yrs exp working in Accounts & French operations. Looking for day shift opening only. Thanks in advance!

If you practice collections in-house, what do you earn and do you receive a bonus?

I have practiced for five years and make $121k as an employee of a financial services company. As the only attorney, I oversee all statewide collections efforts, from demand letter to garnishment, with a case volume of nearly 7k new cases per year, of which the majority I end up litigating. I receive only a $1k bonus per year. Is my compensation fair? My last insurance defense gig was $75k.

So medication has been revolutionary for me. The last few months I have felt so much better / confident in doing my job. The last few days / last week I’ve felt like I haven’t taken my meds (I have lol) in that I haven’t been able to concentrate and the self-doubt has flown back. Any advice?

How many YOE required to apply to Google technical program manager role?

Feeling discouraged. The office brought in multiple new agents; open houses were gifted to them along with prime time. Plus, my superstar agent coworker and mentor quit! Advice? *be gentle with me*

I’m looking to hire a producing FA in the Allen, Tx.
Must be self motivated and willing to earn CFP.
Base salary provided the first year.

I am currently finishing up CFP course work. Does anyone have tips or tricks for studying for the actual exam? I am particularly concerned about the investment planning section. I have 12 plus years in the industry and CRPC. I do planning literally everyday but a test is a test and this is the module I have had the most trouble with.

Hi! We have a new remote position open for a Manager of Community Partnerships. DM me for details ☺️

Hi Fishes,
I am a consultant with 4 YOE ( ZS + IQVIA) and 16 CTC, was thinking of switching to a product based company like lilly or something. Which are some good companies with decent wlb and good pay?

After 4 rounds of interview, HR calls to confirm whether my expected salary was 20 LPA. This is when my current is 19 LPA. I had asked for 25 LPA initially itself and she is now accusing me having increased my ask after positive feedback from the interviews.

Can someone really think that a person will be willing to switch companies at a 5% hike?

Pathetic interview experience with Gartner.

How's the work culture at your ad agency?

Does PWC dubai offer mobile phone as an IT asset to senior associates?

I’m brand new to mental health, 4 months in. I came from 20 years military healthcare experience. I’m considering going to school for a Masters in Counseling to obtain an LPC. I have an associates in adult Ed, healthcare management and a bachelors in business. Any advice?

90s music binge is so fire right now.

Any idea what is 80% and 120% salary range for AVP(B8) in Natwest Group India?

Currently 31 with 6.5 YOE and single . Should have NW of 250k by end of this year. (No significant assets in India). Considering this money all reminds invested I should have a decent nest egg for retirement. Have an LIC policy that will be worth arnd 50 lakhs when I surrender it (plan down payment for an apartment). Struggling to convince parents this should be enough for me to move back. They think I should move back when I have more financial security. What more should I plan for ?

Will the customer support future be led by chatbots or will we still be necessary? lol

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

What are your tips for publicly responding to negative reviews?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Managers, how do you help your customer support team avoid burnout?

Creative ways to respond to customer concerns without sounding scripted?

Tell me a feel-good story from work that will restore my faith in humanity.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Is outbound customer support typically less stressful than inbound?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Hiring managers, what do you look for as you’re going through resumes?

Any suggestions for how to find a fully remote customer support job?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.