Is UAT always a nightmare? Does anyone have any tips or words of wisdom for a successful UAT?

likefunny
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Make them write their own scripts.

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I had a client that is freaking out and requesting a 0 dollar change order because them writing the UAT scripts is in the SOW that they already signed 3 months ago…lol naw dog.

likefunny

Uhhh... Get all the requirements up front?

likesmart

That's called "waterfall". No one does that, for good reason.

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You can be as thorough as possible, however 85% chance the tester is not going to read and then the story will fail

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Involve users in the requirements so you can tell what the business stakeholder is telling you is right or not. If there’s disagreement between user and business owner, surface those and get decisions on them, so users enter UAT with correct expectations of product direction and what was built.

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Demo frequently to and illicit feedback from the audience who will do UAT. Also, doing smaller, less frequent mini UATs has been helpful and built internal advocates. I’m not talking weeks long. Two two-hour sessions is all that’s needed for mini UAT. Obvs a lot more prep for the consultants/POs but it will save headache of big UATs.

Another tip is taking a scenario based approach to your requirements gathering. The scenarios then become your UAT script skeletons that need a bit more padding out. It’s like studying with the exam questions.

Hope that helps!

likehelpful

Not as long as they actually freaking do it. Basically, I’ve started working them very closely to map acceptance criteria to the letter.

Give a definite timeframe that it has to be completed within and setup a testing framework that they can stick to.

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Get new users

uplifting

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