Not sure how it happened but I've drifted into a pattern with my clients.
With clients who are men, we sometimes chat about sports before getting into account chat. For clients who are women, we typically chat about shows we are watching or books we are reading.
Any advice to mix it up?

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I usually ask clients, “what’s been one highlight to their week?” That usually gets the conversation going.

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I typically leave it more vague to open the conversation to other things that they want to talk about. It ends up becoming more personable and over time creates a better, deeper connection with them.

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Ask them what they like. What are their favorite things?

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