Had a huge argument with a sales rep over a deal. They promised customizations I KNEW were impossible, now I'm on the hook to either work a miracle or make the client furious. How do you prevent your sales team from throwing you under the bus?

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Have a private meeting with whoever was responsible for it. Try to go into thinking that they had good intentions and things just went awry. Make a plan so this doesn’t happen again, maybe meeting beforehand and going over ideas that can be delivered without any extra headaches.

Communication, that's important. You need to have a conversation with the people involved and have the situation resolved together. It's not fair to carry all the burden for everything.

What was the argument about? If it’s not possible, then it’s not possible, I’m not sure what there is to debate.
Remember, they’re not throwing you under the bus, they’re throwing the business under the bus.
Just make sure you communicate this as a risk to the project team so the whole team can react to the client appropriately.

You are not on the hook. You inform your manager what happened and they are good they will go to the AE manager and handle it.

If you don't get any support you will be forced to inform the customer that the sales person was unfortunately misinformed about the capability, and you explain what is actually possible.

Transparency is your best play.

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