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Im a big fan. Saves hassle and extra laundry. Regarding the "gross" factor... if you're using the sheets and towels in the hotel, you obviously trust their laundry. Especially considering that you come out of the shower clean and not sweaty/gross
It doesn't feel that gross.. They give you new balance kits, the socks are always new and you get to keep them; the shoes I got were pretty new and looked clean and well taken care of, haven't tried pants or shirts because I prefer my own.
Tried it once, new socks (in package), decent enough and non-smelly shoes, shirt washed on hangar. Wore my own shorts. I don't know, unless you're really pressed for space (learn to pack less), I don't see the value prop.
Pretty decent. New socks. Clean shoes
Few people use it so most things are new or in great condition.
I would be intrigued... Couldn't be that much more gross than unpacking to find still wet from the am workout clothes in bag
Supposedly they change out the soles in the sneakers in between guests, so it feels weird, but it's really fine.