I've always wondered why dressing up in business attire is important for over-the-phone engagement. This job, heh.

Long term gig at tech client - how to keep my style intact but not look stuffy? I’ve been doing the jeans, collared shirt, jacket look with work shoes/ boots. Any other ideas? 🙋🏻‍♂️🙏🏼

What are some creative ways that I can reward my team? They've been working really hard lately and I want to show my appreciation

I’m have a new theory about why juniors always feel like idiots and wanted to see if anyone else thinks this makes sense. I’m a third year, and am the most junior person all of my teams (generally me, a senior or two, and a partner or two), and I always feel like I’m messing something up. Is this just because I never get to work with other juniors and don’t see the mistakes they make, and that it’s relatively normal? And FWIW I went to HYS and I’ve had a clerkship so it’s not like I’m not smart

It’s 2020. Is a small dainty nose ring still perceived as unprofessional in the workplace? I work in the finance industry.

I've been almost 3 years in my previous company and never have I ever tasted any raise from them. I got transferred to different accounts and LOB it was so exhausting and finally when I decided to leave and send my resignation my Supervisor be like "you know you should be thankful of your job" To be honest the job was very stressful and supervisor at some point is somehow toxic but thankful I get to take my leave.

Any advice for presenting somebody else’s work? I’ve been stretched thin on different projects but have to present in place of some of on vacation with little time to prepare.

Does anyone know what the dress code is for the upcoming CAALA Trial Skills seminar? Do people usually wear suits or is it business casual? Thank you!

off-topic:
in office have you seen any girl wear nosepin?

How do you deal with people who throw you under the bus because they’re the ones who are incompetent?

Any thoughts on how to handle working with coworkers who are very friendly/well-liked by most but are utterly mediocre at what they do and just want to coast? Makes me feel like I’m the difficult one.

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

I want to find ways to build up team morale without resorting to clichés like a pizza party. What are some of your favorite ways to give back to employees?

Have you ever snoop through your partner’s phone without them knowing? If so, did you find anything shocking?!

Are you responsible for giving performance feedback? Avoid giving personality based feedback. Examples include telling an Asian person they are too quiet/shy or telling a Black person they are agressive/abrasive. DO NOT DO THIS. It clearly represents bias in Performance Management. Performance feedback should be tied to business outcomes with clear examples of what the person does well + how they can improve.

I want one of those ‘introverted but willing to discuss’ shirts to wear to work.. insert tax or audit 😂

I am seriously worried. I am doing my co-op and my supervisor is not giving me an easy time. I am trying to do my best even with very little direction and this supervisor constantly harassing my about things like her not being able to use google meet or to remember passwords. I feel bullied and very anxious. I am afraid she can jeopardize my visa with a bad evaluation. I have been working at midnight, on Sunday mornings but I am human, I make mistakes, she just blames me instead of teaching.

As a manager, how do you expect your employee to deal with a diffcult customer?

How do you deal with a coworker you just simply don't like as a person?

Have you ever actually let loose on a customer? I think about it almost on a daily basis but I’ve managed to keep my cool so far

Welp! Finally got the axe today too. I didn’t even get to talk to my manager. One of the execs I support told me he’s very sorry and I was great, etc etc, but it couldn’t be avoided. Whatever. I kind of never want to work again. I’m heartbroken.

New to the bowl but looking for an accountability community.

This morning I did 30 minutes of cardio and 50 minutes of upper body strength training.

Just started IB. Prior to this I was in valuations at deloitte. Today I worked 11 hours and im getting texts from coworkers now. I already feel burnt out. Can someone help guide me and explain to me how people do this?

Anyone have stats on Cohn Reznick CFO advisory comp for M or SM?

Any good referrals for criminal defense attorney in PA? The sister of someone I know was accosted while moving, she went indoors and called the police who did not show, then once back outdoors she got into an altercation w/ the person who accosted her but was only trying to defend herself. Now the aggressor has pressed charges. Please lmk ASAP !

Hi Fishes, Has anyone attended MAKE MY TRIP interview on the QA Automation side recently ? what kind of questions are being asked, any idea would be a great help

Amazon's cooling period starts when we have last interviewed or when we receive a rejection mail?

Are you allowed to submit unofficial transcripts for GSB?

What do people mean when they say average recs vs good recs? I'm not sure I fully understand what would differentiate an average vs good vs great recommendation and would appreciate some thoughts

What is Rediscover office in KGS. Are they going to call everyone back to the office.

Qualifications
• Bachelor's degree in Engineering (Preferred )
• Knowledge on Basic Linux and Windows is must.
• RHCSA or RHCE will be preferred.
• Candidates who have completed internship or project on Linux will be preferred.
Exp: 0 – 1 Year
Job Location: Pune
Job Description:
We are looking for a Linux administrator who will be responsible for designing, implementing, and monitoring the infrastructure; also, to collaborate with other team members for smooth operations of Edge

Apartment building recs near LoDo/RiNo in Denver?

Hello All, needed some advise, I have offer from freshworks of 50 L/A and other offer from 314e startup company with 48L/A but they are giving after 2 years US visa processing they will start, should i consider on the second offer?

Please suggest on this. I had interviewed at tcs 2 months back and din receive any feedback. Now again am getting interview call for tcs. Should i attend it or its wrong to attend within 6 months?

We have a very broken product process. Our commercial team creates the “strategy” and prioritizes customer problems. But they always want to define the how, when, and product is the executor. What is your current process of commercial providing a customer problem and what are the steps to turn it into a feature?

Sr Laboratory Technologist check in what’s a good pay per hour for 6 years of experience? I’m at about 35hr plus a $4 night shift diff. I want more…

Hi everyone,
How much do you think a CHT of 7 years should be making in New Jersey.
I also had 2 years as a secretary prior to becoming a technician.

Any insight into jr-level associate legal counsel compensation at a public tech co in Austin? I’m not finding much online about lower-level salaries for in-house positions since they’re not as common as mid- or senior-level roles and am expecting an offer, but I’m not sure what’s a reasonable goal for salary negotiations.

Can someone explain why alcohol is so debilitating on your health? I had a single drink and the next day at the gym I could feel that drink just wreaking havoc on my workout routine. Anyone have any tips on getting a balance?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Managers, how do you help your customer support team avoid burnout?

What are your tips for publicly responding to negative reviews?

Are you worried about how quickly AI support is growing?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Tell me a feel-good story from work that will restore my faith in humanity.

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Creative ways to respond to customer concerns without sounding scripted?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Ways to destress during work as a customer support agent?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Is outbound customer support typically less stressful than inbound?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Hiring managers, what do you look for as you’re going through resumes?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.