What do you wish happened in your team’s creative process / project management that doesn’t often get thought of?

My agency is considering reimagining our process a bit more, so we can leverage our creative expertise and not let clients run all over us with their unfounded random opinions.

Our main thing here is of course rooting creative decisions in strategy and insights which makes it a lot easier to defend the work, but anything from a process perspective you’d recommend considering?

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More time. Specifically, scheduling 2-3x the amount for creative development than strategy had to develop the brief.

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Absolutely, think this is a great benchmark to try to hit, thank you!

Something I'd love to see more teams try is adding something like a clear "Strategy Lock-in" phase early on. Basically, get clients to officially sign off on the strategic approach before any creative ideas even happen.

Another thing that's helped a ton is doing a quick Expectation Session upfront, just a chat about what counts as helpful feedback vs subjective opinions. If everyone agrees on what good input looks like from the start, it’s a lot easier to push back gently later when opinions get random. Like they usually do.

Also, I've seen teams try using structured feedback forms or checklists tied directly to the strategy. It subtly nudges clients to think through their feedback more, instead of just shooting from the hip.

Just some ideas. Hope it helps!

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Love this, yeah I love the idea of expectation sessions and a more formalized process form on feedback that includes strategy. Thank you for the suggestions!

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