Community Managers, what do you do on a day to day basis, what tools do you use, and what metrics do you measure? I am thinking about leaving consulting…I am in learning currently and am thinking about a switch to CM, as from what I know there might be some transferable experience and skills. If anyone has time to chat about their role too that would be amazing. Thank you!

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On a day-to-day basis, I typically monitor and engage with the community, create content, manage campaigns, and organize events. I use social media management tools, email marketing platforms, and analytics software to measure engagement and track metrics.

Thank you! What features do you think you need for a good community platform and what does engagement look like?

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