Hello, I am a brand new Sales Engineer straight out of college. I have a Psychology degree and landed a job doing technical sales for a robotics integrator. (don't ask how) Anyways, there is little to no training available through my company and I am feeling lost and in over my head. Any advice on where to start? I am looking to learn sales tactics and grow my technical background.

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Well, you say don't ask how you got the job, but that seems pretty relevant when you got hired to do a job where you have no idea what you're doing, and they won't even provide training to you. Were you being dishonest about your work experience and qualifications? If you want concrete steps to take right now you might want to share some of the job descriptions and what you're being expected to do. There's no quick and easy way to develop the knowledge you seek, otherwise everyone would be doing it.

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I’m a sales engineer. When I first started I didn’t get any training at all it was all thrown in the fire and see what happens. I would suggest reviewing and learning as much as you can about the tech stack/product offerings of your company. Review all the documentations, both front facing and internal. I would review support tickets, ask around and find people that can help you get familiar, use slack/or any other msg app your org uses and review past convos about certain technical topics etc… I would also learn about the values your product offers to its clients. Value selling can be more powerful than just simply selling features.

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Congratulations ! Welcome to the real world. Embrace it, forget what the process was in college and prepare to begin your real world training. Nearly everything you will learn in the tech industry is ahead of you, be prepared to learn something new everyday, and to establish your in your confidence to learn, comprehend and to teach. You are prepared for this. Go out and rock it !

It helps to have a technical background, but I'd pick up a few sales books and just have at it.

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