I have social anxiety from time to time in real life. This usually doesn’t show over the phone. However, I have had a few calls where I have been left a little speechless and quickly trying to transfer them, I have even agreed before that my company has bad service sometimes… I definitely don’t want to do that anymore. I want to be different. I want to sound sincere, confident, and not submissive. Any tips on what to say in similar situations?

Just kind of had an honest conversation with HR about my role and manager and think I was too honest and didn't realize how upset I was until talking to HR in this quarterly check-in. Can anything bad really come of this?

I'm moving to the East Coast from L.A. in a few months. Not seeing patients due to covid and using my spare time to plan. Any advice on culture at work, dress codes, etc.?

I am so sick and fed up with some of the older clients at my job. I know it's my responsibility to take care of them, but they're just so sexist sometimes.

What is your understanding of the norms around whose names end up on a brief/complaint/motion papers etc.? I’m a midlevel at an AmLaw 20 firm and have twice been the principal drafter of something only to be cut from the signature block. The associate senior to me is on it despite having done far less of the work. And it’s not because it required a rewrite or something. The filed product is 80-90% my work. Am I wrong to be pissed off about this?

Are you responsible for giving performance feedback? Avoid giving personality based feedback. Examples include telling an Asian person they are too quiet/shy or telling a Black person they are agressive/abrasive. DO NOT DO THIS. It clearly represents bias in Performance Management. Performance feedback should be tied to business outcomes with clear examples of what the person does well + how they can improve.

Have you ever been accused of mansplaining? What is it?

What are some good books to read if I want to learn how to better show up for the team as a manager?

I have a PwC Pride sticker, but am afraid to put it on my laptop or water bottle because I don't know how receptive my team or clients will be. Do you guys wear pride gear at werk?

I'm dealing with some toxic masculinity at work from someone that works on my team. Does anyone have advice on constructive ways to address this type of behavior?

Honest question here-hw do I work better with Indians who come over frm India(on-site) to client?My patience with them is at an all time low since they jst dnt gt the methodology & hate owning anythng

My MD won't stop saying "penetrate" in our meeting. Apparently I still have the humor of a 10-year-old

I am only 4 months into being a surgical coordinator. I love the position itself however I am struggling to adapt into my new work environment. My position puts me in a place where I need to interact with my new coworkers but they are not as welcoming as I expected. There is also another surgical coordinator however I have come to find from other staff that there is a long history of her running other staff away and not fully training other surgical coordinator staff properly. Any suggestions?

I found one of my coworker's anonymous Twitter accounts, and it has a ton of red flags involving bigotry, sexism, etc. It's a personal account, so should I mention it to HR or not?

Today no one came into our restaurant and my boss started crying. Do I... comfort them? Leave them be?

It appears J Crew is filing bankruptcy this weekend and brooks bros might not be too far behind. What are consultants going to wear when we eventually get back to work??

Happy Halloween, my fellow Tech Pros! I love this Holiday, anyone come up with a creative costume to wear at work?

I’m pretty torn on whether I want to take an offer for an internal role or not…
The job itself sounds pretty interesting. Lots of opportunity for growth (eventually will build out a team).

My only concern is the hiring manager. I talked to someone in my network who has worked with him in the past and she told me that she would 100% work with him again bc she learned a lot, but that he has a very dominant personality and that some ppl can butt heads with him.

Poll: What dress code do you follow at your home office?

Completely and totally miserable at my firm and just need a space to vent because my friends are tired of hearing about it. I wish the worst part about it was the amount of work, rather than the completely toxic culture, lack of appreciation, arbitrary and back/breaking deadlines, lack of mentorship/feedback/training, and the fact that the associates act like they don’t even know each other. I cry every day and constantly am made to feel stupid for not understanding the highly technical (cont.)

What you should do when dealing with a very toxic worker that keep on sending passive aggressive messages to you as well as in group chat and email.
Things like when you answer his question he respond: I know that
Or when he keeps on saying my change requests were just minor in group meeting but actually not.
And keep on saying how hard he works when he clearly wasn’t and already underperformed compared to an intern level.

How to not let this toxic co-worker not poison me any further?

@Bain folks (London office) - What is the salary for Associate Consultant (Experienced Hire) after the recent hike. Is it same as AC (Graduate hire)?

I have 2.5 years of experience.

Moving from Chicago to Atlanta. Looking for thoughts on Grant Park area to live - near the zoo. Pros and cons please!

Are we on recession? My portfolio is super down - low cost ETF investor here

Is Jet Blue really that strict with brining carry ons?

Do you have a favorite portable monitor that you can hook up to your laptop?

What was the maximum RRP that we could expect from Optum for an expectational performance?

What are some things that are helping you avoid burnout recently? I've been spending a lot more time outside, blocking off my schedule more consistently, and even taking extra days off. Slowly I'm starting to feel more like myself!

Do any of the MBB’s do DD for VC clients?

Has anyone heard from any Product Strategy & Ops roles at Google lately?

What spas do you all recommend in Houston? I normally go to Chinatown for a cheap massage but I want to try to treat myself to a proper spa experience.

Does anyone know when the SPG Marriott finalization will be complete? I merged my accounts, but right now you need to earn platinum by meeting either or, not by combined nights for the overall program. Thanks

How much does a staff circulating nurse with 4yr level 1 trauma experience (multiple specialties but no CVOR though) make in CT? Base pay before differentials

Hello! Anyone have any experience with ADP WorkforceNow? We were about to sign with Paycom, and move away from ADP, (who only does our payroll right now, no other services), but it seems WFN has come a long way in the last year or so. Can anyone offer feedback? Appreciate it!

What if Elon Musk replaces Rajesh Gopinathan as the CEO of TCS?
All the useless managers will be fired?

I was asked about compensation before the screening call. How much do I ask for TC for a second program manger position that’s non technical in accounting?

What’s a normal annual collections amount for a first year lit associate? I am on pace to pay my salary and generate some extra $ for my overlords. Is that good?

A partner just walked from his office. By passed 4 or 5 people who are generally more knowledgeable on our banking logistics straight to the only black support staff employee to@ask if today is a bank holiday.

Java vs Nodejs vs GO

Which is best for market opportunities for Backend Developers?

Should someone switch from Java to NodeJs or GO having total 4 years of experience in IT Industry?

How many days would I be able to stay If I Country if I quit (not fired) my job that I have a h1b for? Moving to Canada and need some time to close up shop here.

Will the customer support future be led by chatbots or will we still be necessary? lol

Tell me a feel-good story from work that will restore my faith in humanity.

Hi fishes, do you get paid by the hour or receive a salary?

How do you prevent the negativity of your job from impacting your personal life?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

What are your tips for publicly responding to negative reviews?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Are you worried about how quickly AI support is growing?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

When you’re applying for customer service jobs, do you customize the resume objective for each?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

How to stop customer service from ruining your day?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Creative ways to respond to customer concerns without sounding scripted?

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Hiring managers, what do you look for as you’re going through resumes?

Any suggestions for how to find a fully remote customer support job?