I've been in the customer service industry for about 15 years.
I'm thinking of changing my course.
Do you have any views about what is most important to study in this changing world?

First year (ug level hire) and got email from apple recruiter. Would love to exit to FAANG but not sure I'm ready to leave BCG in my first year but maybe after 2-4. What is best practice?

What book has inspired you the most in life principles, or your career in finance?

Anyone here ever pull a complete 180 career change? I’m realizing I’m not very interested in exits my current position and my degree doesn’t provide too much direction either. I’m only one year out, so I feel like if there’s ever a time it’s now! Hoping to hear some success stories that inspire me to take the jump 🤗

Is it true that less than 20% of engineers are women, even when there are so many programs specifically focused on getting females into STEM fields? It seems like it should be more evenly distributed

Hey I'm a lawyer in Pennsylvania. I have a legal adjacent job that gives me time to freelance. How did you guys get started?

Just out of curiosity, have you ever started a new job and thought what the hell am I getting myself into?!?
If it was the wrong fit how long did you grin and bear it? 6 months / 1 year / longer?
Did it get better with time or worse? (For instance just a case of lack of know-how)
If you left did you find securing a new job difficult due to only being there for so little time?

Worked a few years at a small company and wondering what it actually takes to make the big jump to MBB. Anyone willing to connect and share insights?

I’m a copywriter in advertising, but I’m seriously considering a sabbatical to start a novel. Anyone have great resources for book building/novel structure guides?

Hello, I am in USI GES tax at DUSI. I love my job but not my team and mgmt anymore. I'm a performer and I'm dumped with work of 2 ppl while others are searching for work. I am burned out.

I resigned and accepted a job with EY GDS with a huge pay bump that DUSI can't match but I also gave up my potential promotion for 2023.

I've been feeling bad about putting my papers down and letting go off my promotion but I am really tired. I took up this job as an escape.

Did i do the right thing?

Which is going to most likely hurt my career more in the long run... a job in pharma or a job in-house on the client side?

Did anyone leave to a m&a role outside of banking from fdd?
Currently in FDD and I realize now this and probably banking are not my interests. Is it possible to jump to pe portfolio ops or a role that can lead their?
I have a little bit less than 1 yoe in FDD, and have a masters in analytics. ( Though I'm kind of stale with analytics.

I currently work in risk assurance and have a strong background in data analytics. I’m not really sure what my options are looking forward or where to look. Any ideas?

Anyone hear of a patent attorney going to an investment bank, hedge fund, or venture capital firm?? Considering a change. Thought I could use my skills to help investors analyze and valuate companies.

Tomorrow, I know I will be asked to continue pushing forward with pre planned campaigns that upsell products and services that to groups already in dire straits. After the events of this weekend, I ethically disagree with acting “business as usual”. I’ll raise this with my team, but I anticipate a crossroads with leadership (I am fairly new, younger, junior, woman POC to the org.) If this results and BAU does not change, is it more right to leave my job? Or stay where change is needed?

Hey all,

Recent grad here. Earned Bachelors in cyber security may 2021, masters in info mgmt and tech is expected may 2022

Looking to leave my genius bar role at apple for a “big boy job”. Specifically in the cyber security field

I’ve applied to the B4 & had interviews with PwC & D. PwC interviews went well, waiting for the others. Still applying to more roles as well. Do any of you know any thats looking for new grads?

I’m in a T1 city (NYC)

Any tips or advice would be great! Thanks

Thoughts on moving from SAP implementations to FP&A role? Has anyone gone down this path? What would career progression look like if I start out as an FP&A analyst/manager? TIA!

Is Account executive the goal once you become a BDR? What are the other paths that other people have taken?

Community, I’ve been meeting with a lot of people regarding next steps in my career. One of the best pieces of advice I received is to avoid micro-managing executive staff (agency leadership), as it puts downward and unwelcome pressure on people’s managers and ultimately oneself. Based on your experience in the last 2 years are there:
- Agencies you would steer clear from because their leadership micromanages
- Agencies you would recommend because their leadership gives you room to grow

Thx 🙏🏼

Guys once u start getting letters for tax pls ping here, not sure if today also tax people will get letters

Any advice on good courses to take/books to read for managing teams/performing well at Manager/Senior Manager level? Managing at Senior Manager level so learning skills like account development, team interventions, budgeting, winning work etc. Thanks Fishes!

If I join pwc india in mid of August 2021. Will I be eligible for next year that is 2022 hike and performance bonus. Please enlighten me.

I moved from being customer service at a call center to doing it remotely from home, and it's such a game changer. I just sit around in my pajamas, relaxed. Has anyone else switched to 100% remote work?

Anyone maintain real estate license on the side? If yes, which broker is a good one to associate with of the ones with all these crazy commission models?

I haven’t had much luck on fiverr with my gigs. Really eager to start a side gig and have a second source of income. Any suggestions or insight would be great!

What is an ideal value of X for salary --> Salary = YOE*X. I feel least should be 3 and then sky is the limit

Could someone please provide inputs on below 2 orgs have offer from both of them.

Tech stack- java , microservice developer YOE- 7 years

CBRE - 26fixed +2 rrb + 2 JB(after providing 31.5 ctc counter offer , 28 fixed 2.8 variable)
UST global - 31 fixed + 1.5 variable + 2 JB

Can anyone from @CBRE suggest what is the package they're providing , i think i am being lowballed by the HR CBRE UST Global.

Hi fishes ,

I received an offer for senior manager position in PWC .

Can you please let me know about the health insurance coverage as it is not mentioned in offer letter.

Please also inform if parents can be included in health insurance provided by PWC.

Visa case interview coming up. Any tips? Should I expect a standard case or will it be geared towards payments?

Please suggest in terms of learning, job security and work life balance which organisation to go for in the current time from the below offers...
Thanks in advance for your valuable suggestions.

TabSquare (22 fixed+ 1.5 variable)
Zensar (20 fixed+ 1 joining bonus)
Rightpoint (22 fixed+ 1 joining bonus)
Accolite digital (PKG not confirmed, estimated 24 fix + 1 joining bonus)

Tech stack Frontend Developer (react js, JavaScript, HTML5 and CSS3)

Does anyone practice White Collar criminal defense in NYC or know a decent amount about it? Is it fun or fulfilling? Is it a good way to break into government work in the future?

How do people feel about their new compensation statements?

Received an offer from Deloitte consulting SC - comp just slightly higher than now. Did well with a FAANG and was told by HM that he is trying to get funding to hire me but it will take up to 8 weeks or sooner. Should I wait for FAANG or just go for D as SC? Currently manager at PWC - TC 180.

What is your salary for your job with a brief description if how many years of experience you have and what area of the world.

Fishes - Does Deloitte UK provide a work phone?Thanks.

Who is watching Obama’s commencement speeches today?

Does DT reimburse CPA fees if say you write your exams whilst working outside of Audit, eg Consulting , and then return to Audit after passing all courses.

Is outbound customer support typically less stressful than inbound?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Are you worried about how quickly AI support is growing?

Managers, how do you help your customer support team avoid burnout?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

When you’re applying for customer service jobs, do you customize the resume objective for each?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Tell me a feel-good story from work that will restore my faith in humanity.

Let me let in on a secret, customer supoort reps are just humans. PERIOD! Rant is over.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Ways to destress during work as a customer support agent?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Will the customer support future be led by chatbots or will we still be necessary? lol

What are your tips for publicly responding to negative reviews?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.