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Speak up. Back it up with facts/stats. Keep it on the positive, I am doing X more calls than my counter parts. Ask for a clear path to promotion and/or raise if u can accomplish X in Y and let management review productivity. U dont even have to be the bad guy that way!
Sometimes if you talk negatively about someone they will take it against you and you will look more like the bad person instead.
It may be time to speak up and address the issue with your colleagues and/or supervisor. If you are consistently taking more calls than your colleagues, it's possible that there is a miscommunication or misunderstanding about the workload distribution.
One option is to talk to your colleagues directly and let them know that you are struggling with the workload and could use some help. You can also suggest a system for managing the workload more effectively, such as rotating the order in which calls are answered, or having regular check-ins to ensure that the workload is evenly distributed.
If talking to your colleagues doesn't resolve the issue, it may be time to speak to your supervisor or manager. Explain the situation and provide examples of the workload disparity. Ask for their help in addressing the issue and finding a solution that works for everyone.
Remember that communication is key in any workplace situation. Be clear and respectful in your communication, and focus on finding a solution that works for everyone involved.
I've been in a similar situation before, and complaining to my supervisor helped fix the problem a little bit. The environment I worked in was pretty supportive. It's worth bringing up to your supervisor and maybe asking for a raise, asking if you can be lowered and given alternative work to prevent burnout, or just asking for everyone else to be made equal in the queue.
Most of the time, when people brought up things like this at my place of work, it was happening by design. Could you 'slow your answers down' a little to be a bit quicker than the others, but not significantly so?
Are you getting paid more? You should be. Otherwise, stop going above and beyond. Work to rule. Let your bosses know you're doing exactly what's required and no more, mainly if your concerns are not addressed.
Two things here. You could speak up or find a new employer who will recognize your abilities and reward you accordingly. Just because one place hired you doesn't mean you're obligated to stay with them (unless there's a contract saying you can leave for x amount of time).
As someone who is going through this now, definitely bring it up. Simply point out that you are doing more work than the others, and due to that, you want either a raise to reflect your higher productivity or want to be dropped to the same priority level as everyone else on your pay scale.