When you have to call a support or customer service line, do you go out of your way to be nice or just try to be yourself? Do you identify as a rep during the conversation? Do you fill out those questionnaires they ask you to do so, especially if you thought they did well? Or, on the other hand, do you get impatient when you believe they are dropping the ball? When they say they can't do something you know they can? Have you ever escalated a call? I feel like I'm asking many questions, but this has been going through my mind.

Any thoughts on how to handle working with coworkers who are very friendly/well-liked by most but are utterly mediocre at what they do and just want to coast? Makes me feel like I’m the difficult one.

When you email the partner with a question on one of your cases and he responds “okay thanks” lol

How do you deal with a coworker you just simply don't like as a person?

Just got staffed on a project in London. Any major differences from American business fashion I should be aware of?

Sometimes I let people know I'm sober. I don't talk about the 12 steps unless someone asks. I try to practice attraction rather than promotion. Also I've never done a noon meeting but sometimes I really think I should!

I am only 4 months into being a surgical coordinator. I love the position itself however I am struggling to adapt into my new work environment. My position puts me in a place where I need to interact with my new coworkers but they are not as welcoming as I expected. There is also another surgical coordinator however I have come to find from other staff that there is a long history of her running other staff away and not fully training other surgical coordinator staff properly. Any suggestions?

I have accepted an offer.

My “future boss” will go on maternity leave within 30 days of me joining the new company.

How can I make it easier for myself and worthwhile for my boss to trust me while she is gone?

Any tips will be highly appreciated.

Past tc 190
New Tc 273
Non tech
10 yoe ( not all in finance)
New York

Team is already talking about eating hours. My utilization is down cause I was in unassigned for a month in Dec/Jan. What's worse pissing off the partner or having a low utilization? -staff 1

Recently I’ve been in the enviable position of receiving several job offers from other firms and attorneys. I am currently employed and very happy at my current firm. What is the best way to politely decline these offers, both those made via phone and email, without burning any bridges?

Hi there!!

🥰🥰
I just want to say that I'm queer and married, in a Cis-hetero passing relationship 🤭

Do we have to talk about dating like all the time?

Can't we talk about other stuff? Like promoting THE AGENDA (jk)

No, but FR let's talk about being open and accepted in the workplace? How did you do that? How (un) friendly is the work environment?

Thankyaaaaaaaalll 😘😘😘

What are your thoughts about wearing chinos to work?

Ways to overcome fear of public speaking? At times I stutter when I introduce myself and am sick of it

Where do those of you over 50 shop for clothes? I don’t need to wear suits as stylish business casual will do. Cardigans make me feel and look old. I need to cover some ankle tattoos when it comes to pants/dresses…. My fellow c-suite colleagues are not as tattoo welcoming as I have been

How do you handle rude clinicians in the workplace? I always have an attending talking down to me.

Currently our marketing team is of one (me) and we outsource quite a bit of other tasks as we continue to grow. With that said, one of the tasks I am currently involved with is creating weekly emails from scratch and I am pretty darn good at them. Yet so many people (several in different teams) have requested to review my work before it’s sent. It’s unnecessary and makes the job less efficient. How can I politely and professionally decline their request?

Does anyone know what the dress code is for the upcoming CAALA Trial Skills seminar? Do people usually wear suits or is it business casual? Thank you!

Does anyone have any advice on how to deal with discrimination as an Asian in the workplace? In my company it seems like it’s a white boys club where and they just promote white ppl because they’re white. And then they have a lower bar for promotions for minorities (traditional minorities likes Hispanics and African Americans). Meanwhile they make Asians do all the work. I am not generalizing that this is how it is everywhere but it definitely is that way in my workplace. Any advice?

Share stories of when you saw your hot manager or teammate naked/ almost naked (see my story in the comments)

I wish I could tell my lead how much i like him.

PS: He's engaged.

I have a PwC Pride sticker, but am afraid to put it on my laptop or water bottle because I don't know how receptive my team or clients will be. Do you guys wear pride gear at werk?

Vaidam Health review

I’m a first-year MBB analyst. My dream role is helping energy / climate tech companies grow (more interested in ops/strategic work than in cutting checks). Are there funds that might be a good fit?

17/13 check in
Upper body day for me!

Do you keep your clearance if you quit your organization?

Anyone working in global pricing & market access (P&MA) consulting? New to the field and conscious which firms are top in their game

Confession: I used my hospital client ID today to get discounts on donuts. 😐

If an employee files a complaint about workplace behavior, do you treat them differently? I'm faced with reporting an SM for bullying and finding it near imposible to believe that it won't (cont'd)

Anybody with Big4 exp made the switch to salesforce as business architect recently? What does this job entail and qualification needs? The jd says “extensive” big4 exp

We're seeking a Manhattan Active SWE. Whose experienced with design and dev SaaS solution. Someone hands on exp with Java 1.8, Spring Boot, Kafka, and Aws. Along with expertise in microservices architecture. Send me a DM if you feel you fit the mold.

Where the SNES players at?

Hey does anyone have recommendations on furnished apartments near rittenhouse square?

Is Gary Vee still saying that all of their layoffs were not covid related? Vayner folks, is that true?

Feeling like it's only a matter of time before I have to tell the new marketing dept head that the snazzy jargon just makes him sound like a tryhard and alienates our customer base

Thinking of going on a sabbatical and using the time to dust off resume, get certs and find a new position.Anyone else recommend this? Currently being distracted by billable work that adds 0 to resume

Jummah Mubarak Fam ☪️💚

Has anyone made a big bet to try to attempt to retire early? It seems like everyone in this bowl focuses on traditional, conservative investing. Going that route I’m gonna be a wage slave all my life

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

How do you prevent the negativity of your job from impacting your personal life?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Managers, how do you help your customer support team avoid burnout?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Do you ever get overwhelmed by the number of software programs you have to use at work?

How to stop customer service from ruining your day?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Hi fishes, do you get paid by the hour or receive a salary?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Hiring managers, what do you look for as you’re going through resumes?

Tell me a feel-good story from work that will restore my faith in humanity.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Are you worried about how quickly AI support is growing?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.