A customer once took an unsolicited pic of me while tending to her. I didn't know what to do or how to act. I went on my day and did my work as if nothing had happened, but inside I was confused, disgusted, and fuming. I know this sounds childish and dramatic, but there was a point during that day I wanted to cry. I didn't know who in their right mind would take a picture of someone without their verbal consent like that. What would you have done?

Today no one came into our restaurant and my boss started crying. Do I... comfort them? Leave them be?

Anyone else’s love life so DRY that you find yourself having a crush on an older man at work who is in senior leadership? I keep it professional, but I feel like I’m doing something so bad by having this crush.

What do you think when associates/senior associates misspeak on a concept during a meeting or interview?

I’ve learned something new on each project, and I’m afraid of coming off as an idiot so I rarely contribute to conversations; only after I have done research on the topic and have prepared do I speak/give ideas

Have you ever snoop through your partner’s phone without them knowing? If so, did you find anything shocking?!

Is it fair game to report someone’s particularly polarizing IG posts to HR? Was friendly with this person but now I wouldn’t ever want to work with them after some of the things they’ve posted.

Scheduling added another S3 (my level) to my engagement but acting as a manager, while I’ve been on this engagement for a few years and getting great reviews. My ego is shot and I’m insulted. Advice?

older 🐠... what are some phrases / words / slang you've seen on here or heard in the workplace that you don't understand?

What can a junior associate do about a mid-level that constantly asks questions about things they were cc’d on, sends dozens of piecemeal emails and is generally just super high strung and needs everything right away?? No other mid-levels I’ve worked with act this way and this individual I’m working with is driving me insane and I’ve spent countless hours attaching emails and saying “as explained in the attached email…”

How do you deal with references as a freelancer? Most of my past gigs - I had managers on paper but it was a formality as I led my own work so don't feel comfortable asking them to be a reference.

I’m a firm believer that a manager should develop a positive relationship with employees, but I don’t want that to be an invitation to disrespect my authority. How do you know where to draw the line to make this distinction clear?

I don’t care what you got going on. Wearing a back pack with a suit is not the move.

I'm a fresh grad and I thought this would be my dream job... I became the 3rd team member in this location and the regional team leader helped me understand and learned a lot... Until about 4 months down the line, he announced to quit. It's about half of year now since I started to feel ever so alone, hopeless and helpless in the team. The actual work is within my capability, but takes me ages to learn coz the overall team is not so collaborative and lacks communication... Maybe I need anew job

How do you deal with clients who act like they know more than you even though they don't?

My boss is always making last minute changes to my schedule. Adding shifts or asking me to cover for other people. Any advice on how to handle this? I want to be a team player but the last minute changes stress me out.

Recommendations for white sneakers for the office for women ??

When you have a client with little to no name recognition, what are your best tips (besides a good pitch/story) for getting on reporters’ radars?

I am so sick and fed up with some of the older clients at my job. I know it's my responsibility to take care of them, but they're just so sexist sometimes.

My manager continues to ask me to help other teams and do work on other billable projects. I’m sick of it .. and I’m going to explicitly say that no I can’t do it because my hours are taken by the existing project we are doing. Is this appropriate?

I’m not from an English speaking country but I am watching a tv show and businessmen walk into a room and instead of greeting eachother, everyone says each person’s first name in lieu of hi, however in my experience working in the states, I haven’t seen anyone do this, it’s always hi or good afternoon or some other greeting first THEN they say their first name. is it also appropriate to omit the greeting?

Do you have one-on-ones with your direct manager? What do you talk about? I’m early in my career, but always struggling with having productive meetings and feeling like my manager and I have somewhat of a relationship.

Anyone used bloom app for self CBT therapy? Is it good?

Does your firm find out why you failed a clearance ? Asking bc I got fired from my first job out of college a couple years ago and didn’t report it on it company background check. I’m afraid if I fail my public trust, my current firm will find out and fire me for not reporting it on my prior employers.

Talk to me about side effects from progesterone. I’ve been on suppositories for 2 weeks in my TWW and im having the WILDEST side effects but also similar to pregnancy. I have the CRAZIEST dreams about peeing myself, helping Whitney Carson give birth in a bus. You name it I’m dreaming it. I also feel like I smell horribly. Like a new scent

Looking to make a move from KPMG AAS and CBIZ (Director) and WilliamsMarston (MD) are front runners. Otherwise would make MD at KPMG this year. Thoughts/recommendations?

Does PWC US division have good data engineering projects, which Includes Cloud services? I have an offer for a spark developer, but I think it's with the on-premise cluster. I would like to have an opportunity to work with cloud services.

HR says they will provide opportunity to work with cloud services, But during my technical discussion they confirmed that its for on primise clusters.

Have any of you ever worked for a haunted hospital or facility? The senior nurses keep telling me stories and I'm nervous to start nights!

Hi All,

I had an offer as a business analyst in HDFC BANK and CAPGEMINI.May I know which is better in terms of WLB...
Yoe 14 year
HDFC 23 LPA
Capgemini 22LPa

How is productivity measured for in-house attorneys? Is there any analog of billable hours for in-house lawyers?

Saw a post in the confession bowl so I wanted to check this bowl out. Any hot, smart, rich and single guys in this bowl?😁

Does anyone else struggle immensely with cleaning/keeping things clean? I struggle with clutter.
I haven’t been able to get my apartment clean since I moved in over a year ago and it’s just a disaster.
What do you do? I can’t really afford to hire someone so I need all the info.

I read these posts and what numbers you have with FIRE. I don’t have nearly that much saved; I am paying for two kids in school (college). What is the minimal amount?

I'm holding an offer from MakeMyTrip and another offer from OlaElectric. Ninjacart is willing to make me an offer. But they're saying that they'd discuss the offer only after the other company that I'm interviewing with has come up with an offer first. There's been a delay from HRs of the companies in a similar way. How do I urge them to send me the offer letter without sounding pushy? I had reached out to some of the HRs myself. Would that be too awkward if I accept & back out their offer?

If i am a fresher in cognizant and worked for 2 months and have got better opportunity can I abscond from same as the other company is asking to join immediately

Hi fishes,
SDET 9 year exp
Help me to choose a org wrt work life ,culture and employee friendliness.

Wells Fargo 28
Fiserv 30
Traveloka 32
OLA 32
Airtel 34
Zee entertainment enterprise ltd 34

Please done advice only based on CTC . Minor differences won't benifit in long run.

Anyone attended Coderpad interview in Capgemini ?
What and all it consists of ?

Role : Automation testing
YOE : 4.5 years

Please give a suggestion if you have attended.
TIA

I am currently working as a PayPal AWF/CW in contractor's payroll for the past 3 months. I heard many got converted from AWF to FTE. So what is the process for FTE conversion? Should I clear some Interviews? Also how much would the salary increment be? On par with regular hiring? Any minimum time limit of being in AWF before FTE conversion?

If you get a very uncompetitive offer from a company and you counter, and they decline every element of your counteroffer what does it say about the company in your opinion? Would you still take the opportunity?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Ways to destress during work as a customer support agent?

When you’re applying for customer service jobs, do you customize the resume objective for each?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Managers, how do you help your customer support team avoid burnout?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Are you worried about how quickly AI support is growing?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Hiring managers, what do you look for as you’re going through resumes?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

What are your tips for publicly responding to negative reviews?

How have the skills needed for working in customer support changed over the past decade?

Tell me a feel-good story from work that will restore my faith in humanity.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Will the customer support future be led by chatbots or will we still be necessary? lol