Can someone please provide what has worked in dealing with staff that have a disconnect with their role and skill level?

I inherited a first level staff that is constantly trying to manage their peers and inserts themselves into conversations with upper management. To top it off, they are not willing to learn. It seems they fell they are the smartest person in the room, so coaching has not helped address any of these issues. Help.

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Have you talked to them. You say coaching has not helped because they think they are smarter than other, but don’t say anyone has actually coached them. Talk to them and tell them what they are doing wrong. Write what the issues are in a review. Have a manager talk to them. Have a partner talk to them. If this doesn’t change, fire them

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My title is not current. I am their manager.

I am newish to the manager role and wanted to ask the community in case there's something I could do to help this person perform.

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Those who know, know BDO!

BDO! 🫡

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