If I give a CSR less than a perfect score on a survey, is that bad for them? How do companies use those surveys? I usually don't take the time to do them at all. But if I do, I don't want to hurt someone unless they did something really egregious.

I’ve been looking to get back into remote CSR work, have experience in SAAS

Looking for job change Mainframe resources
Exp: 11+
Current location:Pune
Visa : valid H1B unstamped(2.6yrs exhausted)
Notice :90 days
Preferred location: Pune,Nagpur
Any leads will be appreciated,TIA

Hi - AMEX sign up bonus is higher than ever. DM me if you would like a referral link, I’ll split my bonus with you as well :)

Interested in moving into this space, eventually, once I get more experience. What career paths exist within CSR?

need advice.

I have been working in an interim role as a portfolio manager. I was promised that the role would be mine. However, after doing the job for 2 months, I have been advised that we might not get the funding for the role and I might not get the raise and the title but my responsibilities will be the same.

Its a political minefield.

How should I back out elegantly that I need to be compensated fairly and competitively from this mess without burning any bridges

Hi I've just graduated with a Master's Degree and and am currently on a Temporary Graduate Visa. I've been applying for jobs in Management consulting, Audit & Assurance and similar areas but it doesn't seem easy to land one.
I recently got referred at PwC for a graduate advisory role and I was wondering how it works. Will my resume still go through the ATS ? Any help and guidance will be appreciated

Out of these 4 Citi or Standard Chartered or Morgan Stanley or JPMorgan is better for overall Work Culture/ Onsite Opportunities + Salary?
Domain - Risk Management/ Compliance/ Internal control. Please suggest.
Morgan Stanley JPMorgan Chase Citi Standard Chartered Standard chartered gbs KPMG

Has anyone had a manager they just don’t vibe with/relate to? I’ve been trying to connect but I haven’t gotten them on my side yet. How did you manage to crack the ice?

What do you guys usually wear to a job interview? I’m interviewing at a start up their a monthly subscription service that delivers clues to solve a mystery. So not super corporate but? 🤔

How to apply for visa sponsorships jobs in HR from India? Is HR even in the short occupation list?

Do managers tend to make a scene while you put your papers?

Hi Fishes, Is it possible to process h1b as cap exempt if I had worked on USA in h1b status for few months and if the visa is expired now, once I join a new employer.

What is an offer of proof? How does that work procedurally?

Is there a way to practice L&E in the government realm? If so what’s a good way to find these positions? Thanks!

Are there any Certified Medical Assistants in here?

Hello Deloitte 🐟,
After three rounds of interview, recruiter wants to have a call with partner as a final round. What is the intervw with a partner like ? What is the role of a partner in Deloitte. I am interviewing for specialist master role for cyber security. What is the ask for compensation for this position at D and what is the signing bonus and target bonus like ? 7YOE and 135k TC

How many locations does Tiger Analytics have?

Layoff in IQVIA?
@iqvia

Growing up was rough. On my 8th birthday my dad had an accident that led to this death a few days later. He was a good man who took care of us all (I had 3 siblings now 2; lost 1 few years ago). I'm in a good place in life right now I only find myself in the last 5years shedding a tear once a while when I'm alone. It startles me because I was a tough kid who didn't cry and just soaked it all in and rolled with it. I'm almost 40 and can't explain what's happening with these tears.

Cold showers hit different

Worst attention seeking behaviors?

Hi fishes!
I have received an offer for Senior Software Engineer.
17.5 L gross salary, 3 YOE.
Can you please tell me if it's a good offer , and about SSE role in general .

Who has the best tax technology? I have only worked at EY and so my exposure is limited and trying to gage where we are at

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

What are your tips for publicly responding to negative reviews?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Managers, how do you help your customer support team avoid burnout?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Creative ways to respond to customer concerns without sounding scripted?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Hiring managers, what do you look for as you’re going through resumes?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Tell me a feel-good story from work that will restore my faith in humanity.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Are you worried about how quickly AI support is growing?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?