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PTO means you’re on vacation. It’s part of your pay and benefits. Anyone that does work during their PTO isn’t actually using the intended benefit. So yes, that expectation is ridiculous.
You’re neither a brain surgeon nor the producer making big bucks. When you’re on PTO don’t even open your work email.
Gave up my corporate cell phone for this reason. My personal time is MY time. I’m not getting paid extra to be on call.
I’m not responding to shit on PTO
No, it is not. PTO should be part one's self-care, and balance as it relates to work-life balance
No it most certainly is not reasonable.
No, never respond. You are not required to.
I would hope you have a back up set up for any urgent requests, particularly if it has customer impacts.
Why in the world are you checking work emails while on PTO anyways...!?
That's my short answer...
My slightly longer answer would just echo much of what's already here. However there was a company I worked for once that took that sort of thing VERY seriously. If someone was on vacation and it was determined that the nature of a situation couldn't wait for their return, and the employee was called, the company would pay a penalty of sorts to the employee for the hassle.
I don't recall the exact details of the arrangement, whether it was paid directly as a days wage, or a days worth of PTO returned to the employee for the disruption.
You might consider proposing something like that...
I put that into a folder called "Work" on my phone. That folder gets put on mute. If I check it, that's on me; still doesn't mean I need to respond. But nothing is popping up while I'm on vacation.
For most of us, no, we shouldn’t. However, depending on your position, it may be necessary at times.
Ridiculous….. your time off is part of your compensation. Your time to separate yourself from work and recharge. It is great they have so much faith in your ability to solve an issue, but if they can’t get by for one or two weeks without you, then management has failed at cross training to ensure redundancy in such cases.
I'll offer a differing opinion. If you think of work as just work, then I think you draw that line and hold it steady. I always wanted to go above and beyond to show effort and to "not be like everyone else". Admittedly, I really enjoy my work in insurance and always have, even the most stressful parts. I still make time for vacation and check out daily for family time, but I think hard and fast rules about my time and what I'm paid to do are fine...if you want to be treated like everyone else. It is a choice and it your choice. Just don't expect to special treatment come raise, promotion or recognition time, but you also shouldn't be treated poorly or pressured if you make the choice to check totally out on PTO time.