What is the politest way to tell a customer to focus on the transaction at checkout and then continue with your phone conversation? It's a pet peeve of mine and wasn't before.

I've been almost 3 years in my previous company and never have I ever tasted any raise from them. I got transferred to different accounts and LOB it was so exhausting and finally when I decided to leave and send my resignation my Supervisor be like "you know you should be thankful of your job" To be honest the job was very stressful and supervisor at some point is somehow toxic but thankful I get to take my leave.

So my VP at my previous company felt bad and refused to speak to me or attend my farewell after my resignation. His reason was that I somehow betrayed his trust as he had promoted me just last year (after keeping the position open for 4 months and letting me take additional work load after the previous SM left!). Does this make any sense? I mean where does this sense of entitlement or ownership over the employees come from? No wonder the company in question is kind of facing a literal exodus!

How do you deal with a challenger type of personality? I’m fairly new and I know the senior is trying to teach me the thought process. But she also makes me feel extremely small by the way she phrases her questions. I’m already stressed out not having everything figured out yet and this makes me feel super tense and down.

Is it appropriate to give your PL a gift (MD)? It was a promotion year to SM…

Recommendations on buying work shoes for guys? Any new designs? Favorite company? Need to buy two new pairs.

Has anyone successfully pursued a relationship with someone they met at work? An MD I am really attracted to has been chasing me, but I am nervous about what the repercussions could be if it doesn't work out. Still, it's tempting

Typical days on a difficult project with a difficult partner

Invited to a recruiting/networking session for an analyst level role at a Bain Capital. Excuse my naivete, but is business professional (full suit) the expectation here? Unfortunately my only well fitting suit was torn recently so trying to see if I can get away with another outfit

My suit pants ripped beyond repair. Is it ok to wear a suit jacket without the pants, like a blazer?

As we return to the office, does anyone have a recommendation for a leather briefcase?

Ladies, what kind of shoes do you wear to clients during winter months as business formal? Can we wear booties at all?

Feeling like it's only a matter of time before I have to tell the new marketing dept head that the snazzy jargon just makes him sound like a tryhard and alienates our customer base

I was wondering if anybody on here has warned their replacement to basically run and not take the job?? I’m leaving my job next Friday due to a toxic boss that was hired three years ago. I have a week and a half to train my replacement who I really happen to like and I really feel like I need to warn her not to put down roots. I know I shouldn’t even be concerning myself with this, but I’m feeling a lot of guilt not telling her the real reason I’m leaving-has anyone done this?

What is your understanding of the norms around whose names end up on a brief/complaint/motion papers etc.? I’m a midlevel at an AmLaw 20 firm and have twice been the principal drafter of something only to be cut from the signature block. The associate senior to me is on it despite having done far less of the work. And it’s not because it required a rewrite or something. The filed product is 80-90% my work. Am I wrong to be pissed off about this?

Thoughts on Jos A Banks suits and general button-up office wear?

Employee prefers to resign instead of discussing his/her aspirations. What should be the approach to put your expectations with your Supervisor so that you can continue your association happily rather looking out without even trying within?

How do you explain to a interviewer that you are leaving your job because your new boss doesn't treat you well/fairly?

I am so sick and fed up with some of the older clients at my job. I know it's my responsibility to take care of them, but they're just so sexist sometimes.

If you could ask a partner of your firm any question anonymously, what would you ask?

What do nyc ppl do fur lunch, if you work in Manhattan? Just moved here and every time I go out to lunch during the week it’s 15 bucks

Making 105k base in DC, what is a fair salary to ask for from an NYC mid-sized startup that would take into account the HCOL, risk of a new job, and the new responsibilities?

For anyone that left consulting to work in product management. How is it? How is the work? Wlb - people - culture .. etc

I’m pretty passive when I’m disrespected by creative but I think it sets a bad example for my team. If any of my reports were spoken to the way I was I’d raise hell...how set example?

I’m a defense attorney looking to make the switch to the plaintiff side. I’m in Los Angeles and I’m wondering what a reasonable compensation package would be. What percentage should I be making off of the cases?

What are some companies paying as high as 1cr to 6-7 years experienced Java Developers?

Average SAE salary? Trying to get a gauge before I accept an offer.

Looking to go into either management or clinical applications. What’s the starting salary for a radiology supervisor and a clinical application analyst in ohio? I have my MBA and 5 years experience and a rad tech.

Some please help me understand this - Mahomes goes outside and tosses to CEH but it’s not a TD? How is that not a thrown TD if he literally threw it to him?

Full point PPR - need 4- Van Jefferson, OBJ, Aiyuk, D. Hopkins, D. Mooney and Gronk..Must must win !!

eb1, 2,3 ,5 all seem backlogged .. May have limited knowledge of gc process..but does it mean unless there’s a major change in policies, there’s no real chance of GC for Indian born immigrants now?

New bachelorette announced!!

I’m interviewing for a marketing manager role at a company based in SF. I’m genuinely excited about the role and the company but we’ve yet to discuss salary. I expect to be asked at some point, but my research has given me a VERY broad range. So I’m here to do a bit more research. I’ve got 5 very relevant years of experience and will have an associate manager directly reporting to me. Are there any marketers out there who can share their salaries in similar regions and experience levels?

1M net worth, 450k total comp, age 35, just paid off tons of student loans TONS, want to retire at 50. What’s the move?

I have 5 years of experience in my industry in Chicago. (Engineering Firms working with Electrical Utilities on Substations)
I started as a CAD Drafter and worked my way up to a P&C Designer.
Is 63200 a good salary for someone with my experience?

I want to also say I’m back in school going after my EE.

Hello Folks,

I am looking for my first switch

YOE- 2.6
TECH- ServiceNow developer
Current CTC- 6.6 lpa

I have one offer of 11 lpa.
Could you please help me how much I can more expect?

TIA

Will the customer support future be led by chatbots or will we still be necessary? lol

When you’re applying for customer service jobs, do you customize the resume objective for each?

Are you worried about how quickly AI support is growing?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Hey all. I was recently offered my first customer support job but a friend says I’m way too introverted. Will that really be an issue?

How do you prevent the negativity of your job from impacting your personal life?

Managers, how do you help your customer support team avoid burnout?

What are your tips for publicly responding to negative reviews?

How to stop customer service from ruining your day?

Creative ways to respond to customer concerns without sounding scripted?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Hiring managers, what do you look for as you’re going through resumes?

Funny question: What is the male equivalent of a Karen?

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Today my supervisor told me "be helpful with customers, but not TOO helpful." I seriously have no idea what that means. OK though, you're the boss?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?