What's the difference between a Customer Success Manager and a Client/Customer Onboarding Specialist plus the day-to-day workload? Is one better than the other? Stress levels of each? Can someone please clarify? Thanks!

Media arts lab. What does everyone think about it? Culture/work life etc?

Anyone work at Allen Norton & Blue? Any insight on salary and work life balance?

Anyone here work at Riveron? Wondering what comp and wlb are like at the senior associate level in nyc.

Hi Guys how is the Novartis company in terms of work life balance and About bonus pay and Increments YOY in analytics department

I have been in my current job for 1 year now as a booking coordinator for a logistics company. When I started I had no idea of what my workload would be, now I noticed that my coworkers took the opportunity to pass most of their job to me. I’m burned out, can barely take break and end my days totally drained and exhausted, also the same people is harassing me with questions like: “why are you working that slow?” Or the “quality of your job is questionable because…..” continue in comments

How is teksystems in terms of job security and wlb for Bangalore location for 9 years experience as Java backend developer.

I am looking into a Product Manager role at M&T Bank. Does anyone know the salary range or can tell me about the work/life balance?

Which company is better for tech management role - J&J or Amgen ? Looking for comments around WLB, internal growth, compensation etc.

I am a machine learning developer with 4 years experience. I have 2 offers with almost same package, one PepsiCo and other Genpact. Which offer is better in terms of growth-learning and work-life balance ?

My wife got offer from deloitte and mindtree for the same package.. Which one will be better to choose? What about work life balance?

Hello people,
I need a suggestion which company to join !
I have offer from finicity as mastercard acquired company and pepperfry
Fincity in terms of work environment is not that good!
And also pepperfry is paying a Lil more and designation is also higher than finicity
Please suggest

Best NY companies for healthcare PR? Looking for insights based on culture/work-life balance as well as salary.

Hi Fishes

Which would be a good company to join based on WLB and job security -

Barclays
Altimetrik
Intertrust group
Synechron
TCS

YOE : 12+
Tech Stack : BA in Investment Banking

Anyone at Crowe with insight on the Healthcare Revenue Cycle Intelligence Consultant role? Interested in applying and would love to know more about the group/comp/wlb/quality of work/bonus etc.

Working on introducing ERGs at a company- how did your company decide the first ERGs to start with? How did they communicate the start of ERGs and roll out the structure?

Describe the most annoying/awkward Partner in your office and what do they do that is annoying?

Fellow desi folks - how do you keep your h4 spouse occupied? We are going to be marrired in january and want to provide her as much support as possible. .

She said she wants to pursue MBA but supporting her tutuion fees is currently out of limits for me given im purchasing a family home in mumbai which is going to cost me 4.5cr.

How do i bring up this topic without sounding too negative that i cant support her tution fees but can cover all other expenses (living,transport,food,travel,education

You may have noticed the new Networking feature that has been added to our and other bowls. It concerned me with regard to privacy, so I reached out to Fishbowl for answers.

More in thread...

What are you currently looking for? Like the answer below so we can get an idea of what sort of relationships, entanglements, hookups, etc, people are looking for in the bowl.

Any salaried workers figure up their *actual* hourly rate? Oooof what a mistake that was🥴

I have an interview for a Principal Renewals Manager role at Slack/Salesforce this Wednesday and I was hoping for some advice on how I can wow them? Ive done a lot of research and made loads of notes but get very nervous in interviews and dont always articulate how I would want to / say everything I want to cover. It also doesnt help that the job im in at the moment makes me absolutely miserable and im desperate to leave… help!

Do we get mobile phone for Office purpose?

Worth applying for a gmat waiver versus submitting a sub-700 score or just not apply round 1 in hope score goes up?

Gmat: 690
GPA: 3.34
CPA FDD Manager effective 10/1
Post mba goal: IB

Also looking into Executive Assessment before round 1. Any advice appreciated.

I jad an interview on 2nd August, 2022 and on 17th August, 2022. I received an email stating that interviewer is moving up your profile and contact a person email id for further information.
Since that day I haven't heard anything from the HR. I had called HR several times but no response from calls as well as mails too.
Anyone also faced this situation?
Please suggest me what to do as I have my last day in existing company nearby in 20 days

I have 1.7 years of experience as an embedded engineer.i got a 5LPA offer from tata elxsi. is this package is good for this experience?

I am having HCL offer of 19 LPA but I have got counter offer from other company of 21 LPA, if i again go to HCL and ask for better compensation means will HR agree and process for more than counter offer ?

Hey PPMDs: do you prefer talkers or walkers? I see way too many talkers with no substance

Hi Guys I was a BA and recently became a full fledge PO in my new job. Can you share which areas to focus on to perform well.

We are hiring for the position of Sr SEO executive who handles all the operation of the overseas client. If anyone interested drop a comment.

Can you get MBA tuition reimbursement if you’re a Digital Strategy Analyst? Or, do you need to be baptized as a pure Strategy Analyst?

How long does it takes to get the offer letter post HR discussion ? My HR discussion is done 1 week ago and current status is offer approval.

I am joining LTI tomorrow.

Just have few ques about the company. Can someone pls clear those.
Band: P3, YOE: 6.5, CTC: 15.5
1. When can I be eligible for next promotion in the company?
2. How is the annual hike in the company?
3. When(which month) do we receive our variable pay?
4. Is there any other benefit provided by the company? like wifi bill, petrol bill etc.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

When you’re applying for customer service jobs, do you customize the resume objective for each?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Tell me a feel-good story from work that will restore my faith in humanity.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

How do you prevent the negativity of your job from impacting your personal life?

Any suggestions for how to find a fully remote customer support job?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Managers, how do you help your customer support team avoid burnout?

Are you worried about how quickly AI support is growing?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.

Hi fishes, do you get paid by the hour or receive a salary?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them