I’m going to take a CSR position in a week and I’ve never done it before. I’ve been laid off since January and I’m struggling to find anything close to what I was making before in tech sales and marketing. I have 4 weeks of training and it’s WFH but it’s 15.50/hr which is the lowest I’ve made in 30 years. My intention is to move up into a senior role being back into marketing or recruiting. Does anyone have any success stories or tips to get me through this fright of being on the phones.

@PWC is worst company for freshers. They are force innocents to resign by themselves and threating then to not to mail anyone and not share this context to anyone worst company, if layoff means ok removing and threatening to not to disclose to anyone means the have lost every single moral. Don't fall trap in the brand name @PWC.

Am I more or less likely to be laid off if the economy tanks even more if I just started as an analyst two months ago

Any creatives impacted by Forsman Bodenfors layoffs? That agency does beautiful, powerful work.

The week of my wedding, my husband (PL SQL Developer 4 yoe) was laid off. That was a couple of weeks ago. Luckily I'm still bringing money in as a software engineer, but I'm looking for advice on how to support a partner who has been laid off. Ultimately I think we will be ok, but I know he's hurting / stressed / and could use a supportive partner.

Did BCW NY just layoff it’s EA staff?! Seeing a bunch of these names on Connect and very upset that great people were let go!

Does anyone have any advice on how to convince yourself life is worth it when you think it’s not. I’m a 28 year guy, just got laid off from my job, have aspergers, have no friends, can’t find a gf, why do I even try anymore at anything

More layoffs last week at Leo B. Seems they went after more Seniors & $alaries. Thank you France.

After 6 years of temporary contracts and unstable situations, I find my dream job in my dream company. All of a sudden the world goes upside down and I get laid off. I start sending hundreds of applications, with only 2 recruiters getting back to me to say I don’t have experience for the job (this is how it works in Italy). Add a terrible health situation in my family and it seems there’s no light at the end of the tunnel. Ugh. 😞

Anyone expecting layoffs due to COVID-19? There’s an indefinite hiring freeze and most promotions and have been paused. 👀

What are you hearing about Accenture and PIP? Lay offs?

Hey team! So I was laid off from my SDR position about a week ago. A couple months back, I had an offer for a BDR position that I ended up turning down but I really liked and connected with the manager. Is it worth it to reach out? I applied to other positions in the same company. What about reaching out to previous co workers at a different company? Not sure how to navigate this… please help. Also I’m sorry if this is the wrong bowl to post in.

hearing there was massive layoffs at concentric today. in the dozens. can someone confirm or refute?

Have a big interview tomorrow. The question I dread the most is about why you’re looking for a new job. The honest answer is that there isn’t enough work to go around at my agency and I want to get ahead of the inevitable layoffs. What’s the best way to tell them this? Do I just make something else up entirely?

Any layoff expected in bny ?

6 months pregnant and just laid off. And 40% of my severance was just taken in taxes .. I just spoke with paid family leave and I no longer qualify even though I had been paying into the program (thanks NY).. I already applied for unemployment but doctors are telling me I’ve got 10-14 weeks left in this pregnancy.. so stressed having twins and being unemployed, no maternity leave, no paychecks coming in, and I’ve been applying but not a single interview.. just ugh. 😭

Anyone worried about layoffs?

What is a good interview answer for leaving a job after a few months when the real reason is that you’re sleeping with one eye open in hopes of not being on the chopping block after two rounds of massive layoffs? Company culture is at an all-time low, and it will only go down from here from what I’ve seen in the short months I’ve been there.

Hi,

Is this a good time to join HP? As they have recently announced 6000 layoffs in 2 years.

Can partners comment whether Pwc is having another round of layoffs. This is so scary! Shouldn't they rid of partners who can't sell first?! Or pause hiring? Opp. cost to find and train talent again?

For those who have most of their money invested, when a building wants to see your bank statements for a new lease, can you show them that your money is elsewhere?

HR : There is GAP in your resume
Candidate : Yes, I was in jail
HR : Why so?
Candidate : I killed the HR who said, "we will get back to you soon".

***Selected on spot****

Bogus warning - satire only, Try on your own risk in your next interview 🤣

Offtopic: Please suggest some good noise cancellation earbuds.
Budget around 3k can go up and down if it's a good deal.

Flight attendant woke me up while I was sleeping to give me ice cream, then I couldn’t go back to sleep.
How many points?

Hey all, I left four shirts in the wardrobe of my room in a Sheraton. They’re saying they are not in lost and found but I am 100% sure they were in the room. One of the shirts has sentimental value...

GmE up above 300 let’s go!!!

I need friends. Feel lonely when everyone else is partying up.

Whats up with these rumors of six-figure associate bonuses at Skadden?

I work at Google and am interested in creating my own agency. Do you have any experience with this? Thoughts?

Our district is so lax on the students this year. With tech issues and distance learning days, we’ve gone from accommodating to enabling real quick. No penalties for late work, taking excuses for attendance, lower academic and behavioral standards... We were beginning to make so much progress on transforming our school culture, but this year is erasing that and then some. Is anyone else concerned about how to raise the expectations and students’ self-discipline back to pre-enabling levels?

Hi all
I'm looking for a change in job, preferred location Hyderabad. Currently I'm working for Wellsfargo and having 7 plus years of experience in commodity trading.
Exports, Imports, Letter of Credit, Pre and post shipment finance, invoice discounting, bank lines discounting and client lines discounting

Please do refer me and like my post so that my chat option will be enabled

HBS admits - does anyone know what is the max income threshold 3 years combined to qualify for financial aid?

Pwc salary structure? Benefits

Urgent

Out of topic: Is root canal treatment covered under PwC AC Health insurance?

And this is for my father: Is cataract surgery covered under it?
If info might be helpful. TIA

We are looking to hire a FTE for systems integration. We are using Mulesoft as an IPAAS. I’m part of the hiring team. The pay is 6 figures it is fully remote, the benefits are insanely good and it can be your second job if you are very good. If you are great, it’s probably 15-20 hours of work per weeks. If you are good enough, I will even cover for you to coordinate with your primary job. DM me if you are interested as I’m tired of the crappy recruiting company we are contracted with.

Help me save the day: have a massive excel file (600k rows) with duplicate records (column a, b and c are duplicate, not a duplicate if a and b are the same though). How can I filter for just these records? If it didn’t crash excel I could concat into one column, Conditional format for duplicates, and sort by color. What’s a work around?

Which is best compnay to join Sopra steria or accenture...skill sap abap

How do you find balance between being a complete pushover (to the point of anxiety attacks) and being a team player? I’ve spread myself thin saying “yes.” I’m only 22, so I can’t burn out this quick

Made a mistake: I bought a watch instead of an iPad for grad school use.

Are you worried about how quickly AI support is growing?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

How have the skills needed for working in customer support changed over the past decade?

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

Hi fishes, do you get paid by the hour or receive a salary?

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

When you’re applying for customer service jobs, do you customize the resume objective for each?

Hiring managers, what do you look for as you’re going through resumes?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Creative ways to respond to customer concerns without sounding scripted?