One of the cashiers has a fling going on with a customer and she always insists on being the one to ring him up. She gives him her employee discount. Should I say something?

I have a partner who routinely ignores emails or responds to them several weeks later. He has to approve every single document sent to the client or the court, which means you have a physically go to his office to ask him to review something. Half of the time you go to meet with him in person, he’s either on a call or otherwise busy. I find that this basically creates more work and makes meeting deadlines extremely difficult. Is this normal?

My suit pants ripped beyond repair. Is it ok to wear a suit jacket without the pants, like a blazer?

Married manager crushing on a junior consultant (not acting on it…yet). How cliche

My partner wants to give a gift to all members of the team (70+) on a successful go-live. Any ideas?! I was thinking headphones but looking for other ideas. Due to size of the team, gifts can’t be customized unfortunately.

It appears J Crew is filing bankruptcy this weekend and brooks bros might not be too far behind. What are consultants going to wear when we eventually get back to work??

I find one of my clients breathtakingly gorgeous. I'm married so would never act on it, but it's noticeable enough to impact my behavior. I.e. this person doesn't have a ton of budget to spend with me, but I find myself going out of my way to help them because just wow

Going through personally traumatic phase where the partner has some personal axe to grind. Client, others are happy but the partner is just out to humiliate me.

Networking question here. A retired partner at the firm I used to work out reached out to me recently about attending an afternoon during the week (b4 4/30) with one of his long time clients. The partner and I have kept in touch since I joined my new firm and I feel like his invitation is a great networking opportunity since the client (who I have worked with before) is on a number of boards. Torn as how to request off as an S3. Could materialize to nothing but could be good for reconnecting.

I am done trying to pretend everything is fine at work. The higher ups on the team kept asking if I’m doing anything fun for the weekend during video calls. I felt the pressure to make something up but I just can’t. I’ve been struggling with depression, loneliness, anxiety with immigration and the fact that I might be out of work soon cuz my visa is expiring. I’m thousands of miles away from my family and I just want everything to stop. But when my manager kept asking in front of everyone am I

Do you guys respond to emails and phone calls over the weekend or have you been able to put boundaries in place wit your boss?

Giving notice tomorrow. Accepted another offer. Nervous to tell my boss because I know I’ll be leaving them screwed but I’m miserable. Love my team. The client is stupid and the work is soul crushingly uncreative. But still feel guilty :(

Partner is pissed at me & judging everything because we disagreed on a deliverable. I was at fault at not giving what was needed even though we disagreed. I respect them, how to fix the relationship?

I could use some advice on this situation. I’ve been working for a small family owned business in Toronto Canada for about 4months. I’ve noticed a lot of unprofessional behaviour since I’ve started (yelling at workers infront of customers) I’ve bounced around different positions so much that the owner blames 98% of stuff on me when something isn’t done, even if it’s not my responsibility anymore.A week ago I asked for an employment contract to get this straight but nothing yet. What do I do?

Is anyone willing to share tips on avoiding burnout and setting boundaries with their executives? I have six people on my desk and am finding it difficult to stay motivated and continue giving everyone the same level of support.

Any embarrassing moments so far in your first projects?

I made a mistake at work yesterday and my boss was being super mean about it. How do I move past this?

Employee prefers to resign instead of discussing his/her aspirations. What should be the approach to put your expectations with your Supervisor so that you can continue your association happily rather looking out without even trying within?

How do you handle people who deny climate change and global warming? It happens way more than I'd like it to when I tell people what I do for a living. I used to ignore it, but I want to start clapping back at them.

I’m a manager and one of my direct reports makes more than me. It really bothers me. Anyone else been in this situation before? What’s the best way to handle it?

To the class of 2020 🐠, how’re you spending the coming months before school??

Ross or Fuqua?

Is it important that your recommenders be people you’ve worked with recently? Or can they be from a year-2 years ago

Hey guys, need some advice. I was fortunate enough to get the Consortium fellowship at Ross but am also stuck on the CBS waitlist and am still planning to apply to Wharton in R3. Assuming I get into CBS/Wharton, is there that much of a difference between them to forgo scholarship money? For context, I want to get into product management at FAANG/fintech with pursuing MBB as a plan B. Thanks in advance!

Places to post and get user feedback?/surveys?

Hi sales engineers, I’m currently a cloud security engineer with a cybersecurity background. I am pretty recent graduate and am passionate about sales engineering but have struggled to get my foot in the door in this field. Seems like every job out there is like 5+ years experience. Any advice for how to get in this field with little experience?

Hi sharks,
How is the career growth for a Salesforce developer in the market in near future.

What do you do when a store manager let's a cashier.walk all over the assistant manager? Dm isn't any help. I'm at my wits end! Store manager sticks up for cashier every single time. I've offered to give that cashier my keys . I'm so done with trying to do right, only to have manager make up excuses.

Does anyone here work for Axiom or know someone who does and, if so, how difficult is it to stay fully engaged?

Went back home to renew my visa. The interview was good, but been waiting for more than 5 biz days for my passport. Who should I contact this time? Should I be worry that it got lost?

Just got a really good offer. Really wanted to stay within my current firm, but they just have made it way too hard recently. Peace out! 🏃🏾

Hey guys! What is the standard CTC for a non-qualified in Big 4 currently with 5 years of experience?

Any designers working at IDEO? What’s the work-life balance like? Always been interested in the work but wonder what working there actually is like.

Keeping close attention to this Trump tweet that could have drastic impact on our lives.

As of now, we don’t know much more than what his tweet says.

Please share info and try not to cause panic.

Discuss the pros and cons of a partner who boomeranged out to industry and came back vs. a partner who’s a consulting lifer. Who does better in the long run?

What’s the weirdest way you’ve injured yourself? I got a finger tangled up in a dog leash and ended up needing surgery 🤷‍♀️

What book have you read that was helpful for your career and/or that you would recommend? Could be a technical book, management, etc. For me, it’s a book I read a few years ago: The Phoenix Project. I never thought I would read and like a novel about DevOps but I recommend it to all my managers.

Software Sales: How long did it take back then to close your first deal?

29 M - Any one in Montreal for a relationship?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

Hi fishes, do you get paid by the hour or receive a salary?

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Are you worried about how quickly AI support is growing?

How to stop customer service from ruining your day?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!

Ok, so I messed up. I thought I had pressed hold when I turned to a coworker and said the customer was “one of the rude ones.” …turns out she wasn’t on hold, and heard me. How do I apologize to my boss?

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Tell me a feel-good story from work that will restore my faith in humanity.

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Any suggestions for how to find a fully remote customer support job?

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

When you’re applying for customer service jobs, do you customize the resume objective for each?