There was a time when "talking to a manager" was seen as a power move. It seemed like a solution to a problem created by bad customer service. The problem now is that the cure has become the disease, with customers taking it to extreme levels. How do we all fix this?

Any advice with anxiety before calls/door pulling? Never happened before but it’s crippling now.

Not as relevant now, but how do I get over the feeling of not fitting in at the gym? I am overweight and only see really fit people all around me, so it’s nerve-wrecking and I’m super conscious!

Has anybody given nab codility test.please let me know

Would anyone think it’s weird if someone has a squat rack in their bedroom or office? The past couple days I have been thinking about getting one of those models that folds up against the wall so I can save time commuting to the gym, dealing with crowds, save money in the long run, etc., but I live in apartment so I don’t have a garage to put it in.

Anyone talk to a Muslim therapist? Muslim matters because I’d like to talk about marital issues, and not sure others will get the religious context. NYC preferred. TIA!

I know that feedback culture is part and parcel of consulting, and I feel it is contributing to my anxiety and depression. At the same time, i enjoy the problem solving aspects and don’t want to do a career change.
Anyone having the same problem? What have you done to help yourself cope with the culture?

Thoughts on Viibryd? Im on my 4th week and I feel like it’s affecting my cognition. I’m finding it difficult connecting the dots as I carry out my job and it’s getting me worried.

I am moving to Bangalore the next weekend, by 17th July. Seems there is a slight increase in covid cases, would it be better to come now or should I ask my manager to come to office after some weeks once everything seems fine?

I am pregnant and don’t feel pregnant most of the time. I’m only 6 weeks so have to wait awhile before any visual confirmation. And then you worry about all the ones after that before 24 weeks or so. How do you cope? I am trying to be positive. I’ve had a miscarriage before so I’m nervous as well. I try some calming meditation and things like head massages but that lasts an hour tops!!

I’m interested in pursuing cosmetic dermatology (possible Botox and laser treatment) for the first time. I’ve done a ton of research and the derm I’m most interested in going to charges a $150 consult fee but does NOT apply that cost to any treatments you get, whereas from my research it seems like derms in my city usually do apply the consult fee to the treatments. Would you pass on her due to that additional cost, or consider it worth it to see the derm you want to see?

I had IVF process to get pregnant. During pre- embryo transfer we were told that girl embryo is being transferred. Currently I am 18 week pregnant. I had anatomy scan and we found out we are having a boy. Baby looked all healthy but due to gender discrepancy, We are asked to do additional testing and genetic disorder screening. Anyone had similar experience?

Anyone got a lasik surgery in the Atlanta metro area in the last few years? I am thinking of getting one and interested in knowing more about where to get it from, your experience and other feedback. Thank you.

What’s a good at home program to lose body fat? I’m not too overweight (10-15lbs) but very soft and not toned at all. Trying to find an effective program to shed the few extra pounds and tone up/lower my body fat percentage.

Do you all still go to Barry’s boot camp? I am dying for an actual workout but don’t want to be one of those vanity gays going out in a pandemic.

I am so nauseous and have been eating straight carbs for over a week now.. Any healthy lunch/breakfast ideas that would be easy on my stomach?

Hi fishes,
Want some feedback for Employees Assistant Program (EAP) by Capgemini which provides facilities to connect with Therapist.
Actually I am going through some tough times(going through a divorce), want to connect to EAP to discuss my mental health issues.
I had connected once and they say that the conversations are strictly confidential.
Just wanted to know do they really keeps stuff confidential or can they inform my Manager regarding the personal conversations.

Anyone just out of first trimester struggling with sciatica pain on right side? It’s excruciating and not sure how to alleviate - I read up on some stretches?

Folks, AC Kolkata employee here.
Will management approve my request to buyout half my notice period if i promise to serve the other half? Also, any idea how it will get calculated?

Need ur urgent help and advice on this.

Hi Fishes,

I am going to start as a Big data Developer. I have an experience of 3 years in non-IT MNCs and current CTC is 5 lpa for me. What is the salary I should expect as my earlier experience is not relevant to the field. Please help.

What is revenge Job Hopping?

It is a phenomenon observed when a candidate frequently jumps job in order to have a market correction to his salary.
Say person A got settled in his job for 5 years and his current salary is 7lpa..He joined at 4 lpa.
Now for his experience, he can be paid upto 30 lpa for the role.
So after switching for 13 lpa.. He keeps job hopping from 13-19 and 19-28 within a year where he finally feels he is paid adequately.

Does anyone have the Bain cases pdf from HackingTheCaseInterview website? I have first rounds on Tuesday and I want more cases to practice. The preview of those ^ ones looks really good! TIA!

Hi Fishes,
Accenture offering 20 LPA( 16 fixed + 4 Variable).
YOE : 9.5 yrs
Role : Application development specialist

my questions:
1. Is it a good deal?
2. what is the role of Application development specialist in accenture? will there be any team under me? or I'll have to do task alone?
3. how is the WLB in accenture?
4. Will they revise offer letter if I'll get counter offers?


Thanks in advance

Hi TWKs

Has there been a cultural shift or any other negative changes in Thoughtworks after bein acquired by Apax partner

Any idea what directors earn in big 4?

Anyone else here looking to make a switch into healthcare (physician, nurse, etc)?

Is it possible to exit to LS VC from a boutique firm? What type of experience do they typically look for?

What is life like at a large Bay Street law firm?

What are the different software programs I will need to know if I want to work in advertising/graphic design? Also, is there a way to learn them for free or cheap?

It's the year 2050. What headlines do we have in the news?

Can a newspaper use my photo without my consent?

I'm not a reporter, I'm just a citizen who took a picture during an event and uploaded it to my social media account. Turns out a digital media wrote me to have permission to use my picture, and when I said yes, they said they were looking for some other picture because I had already given permission to the competitors, which I didn't.
They just posted it without asking me, letting me know, or even mentioning my credits. Is this legal?

Planning director vs strategy director. Whats the diff? Is there a diff?

I feel like a planning director wouldnt know how to manage digital strgy while a strgy dir would be much more well rounded

Hey!

What are the less known skills in Excel worth learning which are also high in demand in the market?

PS: I am starting off on Fishbowl so please support with a ❤️.

Any good resume writers/designers. Bought a service through LinkedIn once and it ended up horribly

I’ve recently left my job (unhappy with it) and am applying for new work. I have a few irons in the fire at the moment. I’m curious about a trend I am seeing: I like to think I’ve well documented my abilities and functions in my CV, as well as my portfolio. I’ve noticed that for some of these jobs that I can check every single box in the job description, I won’t even get an interview. I’m wondering if many of these jobs are posted for internal hires, but some stay open for weeks. What gives?

What are your tips for publicly responding to negative reviews?

Tell me a feel-good story from work that will restore my faith in humanity.

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Managers, how do you help your customer support team avoid burnout?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

I cringe when I'm at a friend's house and they answer their phone, find out it's a telemarketer, and just hang up on them. It's so rude. They know I have to cold-call people at my job and you'd think they would at least act like they were more respectful of the job.

Hi fishes, do you get paid by the hour or receive a salary?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Are you worried about how quickly AI support is growing?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

How do you prevent the negativity of your job from impacting your personal life?

How have the skills needed for working in customer support changed over the past decade?

Hiring managers, what do you look for as you’re going through resumes?

Your most positive customer interaction?

Do you prefer bots that oftentimes just provide a list of possible issues that you may have or an actual person where you can directly say what the issue is as your customer support? Let’s discuss!