I'm a naturally introverted person. However, this position has completely drained my social battery to an extent I can not even find the motivation to reach out to friends or family. Or be involved in any social obligations unless it's immediate family or my partner. Has customer service made anyone else reclusive or is it just me?

How can I get my *micro* manager off my back? I know I haven’t been doing the best work this quarter, but emailing me all damn day isn’t going to help me do better, I do know that.

How do you handle people who deny climate change and global warming? It happens way more than I'd like it to when I tell people what I do for a living. I used to ignore it, but I want to start clapping back at them.

As a manager, how do you expect your employee to deal with a diffcult customer?

How do you deal with a senior member of the team that doesn’t value your input? I’d love to be more involved but I feel like I’m not given a chance to

If you're a vegan, do crossfit, and own bitcoin... which one of these things do you mention first when you introduce yourself to someone?

My GCD barely says hi to me when passing + doesn’t listen to me in meetings. It’s not a gender thing bc I see him talk to senior ADs all the time. How do I not be THAT junior?

I’m dealing with a difficult management situation and don’t know what to do, how would you report someone when nobody really cares what’s going on or is automatically going to side with the other person?

My boss asked me to take care of some of the details of a project for her—the stuff that isn't really my area of expertise. And now I feel like a shirker because I haven't been able to finish them yet.

Do you think about/picture most of your colleagues in a sexual way, at least a little bit, if they’re relatively attractive? Does this get better as you get more senior (aka you stop doing this)? It’s weird almost like intrusive thoughts. Also weird to me that my managers may be doing the same

Planning to renew my working from office / casual wardrobe after working from 2 years from home. If you had 1-2k what brands / clothes would you buy for complete refresh? Male in his 30s Senior Manager.

Entering 3rd year at mid size firm in SE doing ID. I like my firm but really dont like the partner i exclusively work with and am going to put in notice. Do i tell the partner i work with first or the managing partner?

At an in-office happy hour I once had a coworker shout out loud that she doesn’t trust people who do not drink upon discovering I had OJ in my champagne glass. #rude #IdidntGiveAfuck

I want to find ways to build up team morale without resorting to clichés like a pizza party. What are some of your favorite ways to give back to employees?

I’m doing a presentation on coming out in the workplace and creating an environment that champions diversity. What are best practices by your coworkers that have helped you or you have observed?

off-topic:
in office have you seen any girl wear nosepin?

Having multiple offers in hand how to say nicely that I'm not going to join to other companies formally. What would be the best way?

Also please share what you'll write in mail while rejecting formally. It'll be really helpful.

Hi, has anyone ever committed to a long time client but received a more enticing offer somewhere else and taken it? Curious to how to go about it without burning bridges.

I have a PwC Pride sticker, but am afraid to put it on my laptop or water bottle because I don't know how receptive my team or clients will be. Do you guys wear pride gear at werk?

Do you drink at holiday parties? This is the first company I've worked for that does a real holiday party and I'm kind of anxious about letting my guard down around my co-workers like that...

Is it possible to transition from Sales Manager to consulting. Currently making around 100k per year and would like to make a move and potentially make 20-30% more. For context, I have been at my current organization for 4 years and have grown my teams annual revenue from 1,000,000 to over 4,000,000 primarily through improving the culture, processes, and quality

How do I deal with a parent who has become bitter and shrewd as they age? It’s exhausting and disheartening to be around because they used to be positive and happy. I’d like to help them be positive again but also want to give them space to feel how they feel. I just want them old version of my parent back 😞

Team is already talking about eating hours. My utilization is down cause I was in unassigned for a month in Dec/Jan. What's worse pissing off the partner or having a low utilization? -staff 1

So would you say Andy from Shawshank redemption was a Banker? Seems to me that the service he provided was more of a CPA.

Hi, What is the leave policy at Deloitte India?.. is it similar to Deloitte USI?

Looking to transition out of a clinical role to a “clinical data/tech role” to help bridge the gap between healthcare tech and implementation to healthcare companies/field clinicians. Any recommendations to look for healthcare tech companies or getting started for a clinical data training?

I’m working on transitioning my company (or at least putting it out there) we should get a née employee perks program. Does anyone have recommendations or like theirs? Would love to know!

I’m doing my own marketing for my small business and am having trouble creating call to actions that convert. Where can I learn more about this?

Do any of you use Jo Malone ?

….. I exclusively use cap locks to capitalize words instead of shift

Hi, could anyone help me with the correct salary for QC auditor at Citi?

Recs for barber for asian hair? Thanks in advance.

Any administrators looking to move facilities or jobs? My company is hiring administrators, if you live in NJ or even close to and want to know more please dm me.

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Managers, how do you help your customer support team avoid burnout?

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

Will the customer support future be led by chatbots or will we still be necessary? lol

I keep getting accused of being a bot in live chat. Should I approach my boss about being less scripted, or is the efficiency worth it?

Are you worried about how quickly AI support is growing?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Ways to destress during work as a customer support agent?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is outbound customer support typically less stressful than inbound?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Remember most customer reps do want to help you. In some cases they just need to go through RED TAPE. 🙂

I hope you don’t mind, but I just have to brag. I QUIT MY JOB TODAY. Farewell, Karens.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?