We need more customer support companies that purchase gift cards for their home customer support agents. I brought the Wifi, you supply the home office materials,

Incoming analyst at McK next month (US office). Are consultants expected to be in office right now or is the firm still doing WFH?

I've been living with SO in another city. Want to know when I should move back to the McK home office city.

What monitors would you recommend for home office? I am about to buy one myself. I work in FDD. Do you guys recommend the ultra wide? Curve screen? freesync?And what definition is good enough ? I really do love Apple Retina display but the price.

Good home office chair recommendations preferably under $200???

How did you get started in your career as an FA? I work in the home office and have been an assistant to an FA before. I have a network, I have ambition, I have credibility and connections at my firm..

Where can you buy a good office chair and sit/stand desk near Toronto? Getting them shipped from the US is mad expensive.

Steel Case vs Herman Miller

Is Herman Miller the undeniable winner in the office chair market or is Steel Case a contender for first?

Best home office chair? A bit late to the WFH game and just getting set up

Can I turn my computer into a different office in my region than my home office? My last day will be a couple days after Christmas and I don’t want to have to go back just to bring my computer back

Hi everyone! Does anyone have suggestions on a good standing desk or ergonomic chair?

I know it is not fashion related, but do you guys have any recommendations on ergonomic chair to buy for home office? Been dealing with some lower back pain while working/studying from home

Thinking having a 24’ HD and a 28’ 4K monitor setup. Is 4K for excel not necessary? How about 28’ monitors?

Anyone using your tv as a second monitor these days? Any advice on doing this wirelessly or without a giant HDMI cord going across my living room? I tried chrome cast and I don’t want to just mirror my screen, I need a dedicated second monitor. Thanks!

Let’s talk office set ups. I am looking at a Uplift standing desk as my big splurge because I have back issues, and the room I work in has horrible lighting so I’m considering some sort of selfie light ring type thing that I can clip to my monitor. Anyone have feedback on either the desk or a light they like, or any other ergo friendly home office hacks you’ve found helpful?

Has anyone had their LCA location updated so they can work from a different remote work location than their home office city? Did your firm take care of the process for you?

Favorite office chair?

Recommendations for ergonomic office chair? Wfh is going to go on for awhile so want to invest. Budget is about $300

Recently started freelancing and working from home and realized that I really need a quality office chair cause my current one is killing my back. Any suggestions below $500 if possible?

Recommendations for office chair , I have a bad back and need lumbar support.

How do I legally gets my hands on $100k that my future wife wishes to hand me over for investment purposes (she is outside the US). We won’t be marrying for another two years. Thank you!!

Hi people. Can anyone from ac Kolkata let me know when is the announcement of appraisal and promotions?

I’m 9 years in. Currently taking the educational requirement for CFP through American College. I feel like I can’t focus because I am not really learning anything. Any tips to keep eyes on prize?

Is breaking into equity research/coverage teams as hard as breaking into traditional advisory/M&A IB being from a non target school with a non finance degree?

What are people’s experience with eBay’s “Authenticity Guarantee”? Is it generally fair t rely on?

Heyy, I am looking for flatmates in ZS. I live in Gurgaon. If anyone is looking for a flatmate for 3-4 BHK let me know…….

Amazon vs. consulting? Ended up doing consulting, but did I mess up?

Jummah Mubarak & Happy New Year Fam! 💚

What kinds of things do you do in commercial healthcare? If that’s a thing?

When does the recruitment cycle for the top20 firms end? I applied to many, heard back from one(which i later got rejected for). Do i still have a chance of hearing back?

Obligatory Rosh Hashannah post:
Shannah Tovah to my fellow Jewish consultants!

Renters: if you love your place, please let me know. My apartment complex is mehhh now and rent for my 2 bedroom/2bathroom, 1100 sq. ft. apartment is going up to $2,600+. I don’t mind the price but I need more amenities for it to be worth it. Also is Hanover worth the hype?

Deloitte superday (type of thing) tomorrow. Wish me luck!

I’m an analyst level on the pm team of separately managed equity accounts at my firm, looking to get more into private assets, does anyone have any suggestion of a possible path? Is getting to banking first inevitable? Thanks!

Did anyone recently receive an offer letter from deshaw hyderabad?

How do u keep communication in a relationship if one person is emotional & other isn't (ex check-ins, how to recover from a fight, best way to not hold a grudge if something was said out out of anger)

I’ve had to step away from social media for my own mental sanity as I have a major issue with comparing myself to peers when it comes to life stages. (Single female, 34, never married, no male prospects, dog mom.) As a result, I feel like I’m doing a disservice to myself professionally as social media is a HUGE communication channel. Any advice on staying away or including it in my life in healthy ways?

Does anyone do mining here? I have a couple of old laptops sitting around and am thinking of putting them to mine.

I always consider it a win when I can make a customer laugh, it makes conversations run so much smoother

Whew! That was a long one. I feel like spending over 10 mins on the line with customer support adds a bit of irritation which could turn unpleasant when issues aren’t resolved.

Will the customer support future be led by chatbots or will we still be necessary? lol

What are your tips for publicly responding to negative reviews?

Anyone else feel like customers have been super irate lately?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Managers, how do you help your customer support team avoid burnout?

I’ve spent 3 years working at a call center and I would do just about anything to get off the phones. Do I aim for a promotion, or would I be better off trying another industry?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Creative ways to respond to customer concerns without sounding scripted?

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Tell me a feel-good story from work that will restore my faith in humanity.

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Can I still work as a telemarketer even though I have a noticeable accent? People don't say they can't understand me but they seem relieved when they get to talk to somebody else. My boss acts like I'm not very good at the job and I think it's because some customers think I am an "outsider," for lack of a better term. I just want to fit in.

What tips would you give to someone going into customer service?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Are you worried about how quickly AI support is growing?