In your experience, is customer service/support a viable career path in which you can progress and make good money? For the record, the position I recently got is great, and I like the company too.

Anyone here works in blackrock alternative investors group? How’s the culture and career progression like?

Was hired shortly after graduating in mid-May. Any other new hires willing to talk about their experiences joining a company/organization during the pandemic? Most of my friends were either hired for big companies last summer, or have decided to put off job hunting until the market is less messy.

Question for my fellow veterinarians: do you wish you went into Human Medicine Instead and why not?

Hello, I am looking to make a career change that starts at a minimum 75K salary. The economy is tough right now and I can no longer afford to stay in my current role. I have a bachelors degree in Sociology with experience in managed care, utilization management, & clinical admin.. Does anyone have any suggestions for a possible higher paying career that I would be qualified for based on my background?

Is anyone currently in FAAS Digital Analytics practice that can share some insights of what your work experience has been like? Really interested in learning more and potentially pursuing this. Thanks!

Any tips or tricks for CSX certification?

When’s the best time to go client side? Wait till I get a promotion or try to switch sooner rather than later?

Currently in MBA program - top 40 school. Hoping to apply the mba intern position at google. What are my chances? Wanting to break into data analytics or PM roles. Accounting background with beginner SQl, tableau, python experience ( pls be critical)

Friend (no consulting experience) is considering an offer from Guidehouse (senior consultant as he has experience in federal health care): what’s the culture like? What about salary trajectory, is that standardized by level? Any pointer/red flags on culture and wlb? Exit opportunities? Anything would help, TIA!

Has anyone here exited MBB to Apple?

Hi All,
I recvd offer from HCL hyd with E2 band
30L pkg
YOE 7.3 YEARS
Tech stack SAP BW HANA BOBJ SAC
what is the band importance here and how are the Projects in SAP Analytics space.
Thanks in advance.

HSBC LevFin? Can anyone speak to the culture, deal flow, and exit opps?

Looking to pivot out of a top pharma marketing/ad agency and into consulting. Ultimately want to leverage both experiences to move client side or to a healthcare start up.

What are the best firms for this type of transition and why?

Hi Fish,

I am currently working in non tech as an analyst. I have learnt SQL AND Data warehousing concepts. I am thinking of switching to any data related role Data Analyst/Data engineer. Appreciate your views/thoughts on this.
Should I have to learn some more to switch or should take up any real time projects to start a career in the above mentioned fields.
Overall experience: 3y
CCTC: 4.2 LPA

THANK YOU

When should a stub start getting worried about not having much work and low billable hours?
I’ve asked for work but no luck. I know they say this is normal for a stub but when should I start getting worried and consider looking for exit options? Fyi, I like my practice group, so I don’t want to change to a different group within my firm, hence would have to lateral, if I have to. Also, other co-1st years are churning in high hours.

Has anyone ever been in the position where you’re offered a job and it’s great, but it just doesn’t feel like the right time to jump? If they really like you and they’re actively hiring, is it possible to ask to be reconsidered in a year?

Any advice for someone looking to transition into a full HR Generalist role from Recruiting. I’m currently a Campus Recruiter with about 5 years of HR experience (Coordinator- Higher Ed). I received my PHR certification in September 2020 and sitting for my SHRM-CP in two weeks. I’m having a hard time transitioning into a full Generalist position.

Hi,

My brother had just graduated from bba in Manipal. Any suggestions on what he can do next? How yo get a job?

I'm a PhD student (graduating next year) looking to pursue consulting (ideally at MBB or Big 4). I would love to learn about full-time opportunities in New York starting 2023

I currently have a job interview for a position at bank as a client relationship consultant and I was wondering what kind of questions I’d be asked to answer and how to go about answering them.

Need a referral for Wellsfargo and Oracle. Please help

I need 11 likes?

Hello connections,

I am looking for a job change.

location: Indore or remote

Experience: 1.10 years

Immediate joiner

skills: React Js, Redux, JavaScript, Typescript, Tailwind, Bootstrap, Mui, Html, CSS

Hi All,
I recvd offer from HCL hyd with E2 band
30L pkg
YOE 7.3 YEARS
Tech stack SAP BW HANA BOBJ SAC
what is the band importance here and how are the Projects in SAP Analytics space.
Thanks in advance.

I’m from Southern California. Is this what a snow day feels like? But it’s just gonna keep snowing for 1+ months?

Asking for a friend:
What is the salary range for a Financial Advisory experienced associate at PwC based out of NYC? No MBA but a MS. Considering a move from product to consulting.

I’m dealing with a difficult management situation and don’t know what to do, how would you report someone when nobody really cares what’s going on or is automatically going to side with the other person?

So I finally got around to watching the Bear. Thoughts? They did get the frantic element right and the little details. But my family at Thanksgiving all seemed to think it was basically a documentary

My team and I are looking at upgrading our invoicing system for catering gigs as our catering popularity is growing in our area.
Looking for BEO/invoicing/contract software that’s easy to use, saves menus, and not too terribly expensive. Recommendations?

Hi, I'm looking for an iOS App Developer role

YOE: 2.5

Skills: iOS Development, Swift, REST API, SVNx, SwiftUI Basics, Cocoa Touch, Cocoa Pods

Current CTC: 7.95 LPA

Current company: TCS

Kindly, let me know if anyone have referrel for me.

Immediate Demand for BAs and PMs in EY
EY have 50+ openings for BAs and PMs across different clients. 
 BA / PM Skills and Experience:
Min 6 years of experience
Most of the relevant work experience should be in BA / PM roles.
Retail Banking / Commercial Banking / Investment Banking / Capital Markets experience is mandatory.
Experience in Digital Transformation projects in banking sector.
Strong Stakeholder management skills.
preference will be given for early joiners (<30 and <60 DAYS)

DM if you need referral in TCS

Hi..Need likes for DM activation.

Hi! I'm not a Lawyer/Attorney (yet!), but I am hoping to attend Law School next Fall. Currently studying for the LSAT and hoping to know how y'all were able to improve your LSAT score?

Building out private investment platform for a growing company. Where can I find example docs of allocation policies, expense policies, etc. in order to create my own? Are there any good resources?

I’d be so much happier doing customer service through live chat instead of phones. Are there jobs that hire just for online support, or do they all require you to take calls?

Managers, how do you help your customer support team avoid burnout?

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

"You can't please everyone!" Being in customer support for 4+ years, that statement has never been truer.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

When a customer asks how you are, what goes through your head before saying “I’m great, thanks”?

Hi fishes, do you get paid by the hour or receive a salary?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

What are your tips for publicly responding to negative reviews?

Are you worried about how quickly AI support is growing?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Do you ever get overwhelmed by the number of software programs you have to use at work?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

Any suggestions for how to find a fully remote customer support job?

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Tell me a feel-good story from work that will restore my faith in humanity.

In my company, we have a staff of customer support agents to resolve user concerns, but they prefer to complain on social media and never call the number we give them. Should we transfer the agents to the Social Media platforms or insistently try to get them to call us?