What can I say/do in an interview to get promoted from agent to team lead? My team lead is getting a transfer to another account, and the vacancy is open. I'd love to get the role. However, I have no idea what a team leader does or how to shine in the interview. Also, this is my first time in a call center. So what tips, tricks, or things should I (or not) say?

Currently in Interview process with EPAM Systems in Canada for Performance analyst role ( Performance testing / engineering ) and also Test Automation role. I am new to Canada and have about 6 years experience in each field. What would be salary ranges offered? Other services companies in market are offering in 105 -120 range.
Also what can i expect in project interview and manager interview? Will it be highly technical? I cracked round #1 technical interview, it was easier than expected

There's a lot a chatter (not Chatter) in this bowl over the last year about consultants joining Salesforce. What about the other way around - consultants leaving Salesforce or plotting their exit? We know you're out there....

I’m in-house at a small company (60 people), started right out of law school about 5 years ago. We had a legal team of 5 then. Everyone has left and we just hired a new GC. I went from $70k to $100k a little over a year ago. I am expecting an offer from a firm doing business law work but think this might be an opportunity to go to my current employer and ask for a significant raise, with new offer in hand. Any thoughts or advice going into this?

Any tips for moving up in a medium/large-sized legal department, aside from switching companies? I work in a collegial environment with plenty of opportunities to create more value, but the management level is fairly crowded and it seems the clearest path to get one of those roles is to be hired into it. What has been your experience? Thanks!

Planning to take the CIPP and CIPM. Will be doing self-study. What is the “book” everyone refers to for studying? Is it just the “study guide” the IAPP sells? Does anyone know if the study guides and sample questions you can buy on amazon are sufficient to use for passing? Appreciate any and all advice.

Has this happened to anyone else recently?

Recruiter on LinkedIn: Hey we saw your work and were impressed with your ____ project. we’d love to setup some time to chat.

Me: ok great. Here’s when I’m free_______

Recruiter on LinkedIn: Sorry have to cancel the meeting, doesn’t seem like your experience matches the job we are currently offering.

This has happened 4 times in the past few months. Like you reached out to me??

I have an interview with IKEA for Azure DE/ Devops role. Kindly share sample questions and experience?

So anxious about upcoming CFA exam can't even sleep.

Do you guys talk to chambers for the firm interview?

Has anyone gone from a federal gov’t employee to private industry? I’m considering making the swap for better pay, I make decent money where I’m at and I know I have job security. Just trying to see if there is anyone else that was bold enough to make the leap.

Hi Fishes, I would like to know the Designation structure in Infy..which Infy Designation would be the equivalent of Senior Consultant in TCS

Currently working in an IT audit role, what is the best way to transition into cyber ?

What makes you want to learn yet another programming framework / library / language besides the stack at work?

Hi Fishes,
I am working as a Sr Manager/Team Lead in service based industry since 10yrs, my total experience in leadership is 6 years. I want to shift my focus into product based companies. Any guidance/tips for me? Also dm if you know about any product manager roles in your sea.

I need to switch teams or firms. Been here for a year and no development or projects with my team. Gay network help! Lol

Hey folks, I gave round 2 interview in sap labs and got an email from HR that they have kept my candidature on hold. Does that mean the chances of selection has been reduced??
Also to let you know I am an experienced professional.

Salam everyone! Did anyone switch / know anyone who switched from risk consulting to a risk role at a big bank (e.g., Bank of America or Wells)? Any advice on the switch or what Bank you recommend? Additionally, would love any input on any Muslim networks at big banks (if any exist). Thanks so much!

What are the best exit opportunities for seniors?

What do you want out of your accounting career? Obviously money is a huge motivator, but is there anything else you want accomplish, build, complete?

❓I heard bny taken employee survey with few options regarding WFH policy at BNY.
Which option bny provided to employee on wfh ?
Result declared by bny on wfh policy ? Any idea 💡 on wfh policy at BNY ?

Did anyone file AOS and i140 together (assuming your priority date is current at the time of PERM approval)? What was the process like and how long did it take to get your GC from PERM approval date?

When I am looking at an email attachment in Outlook it shows the Google Chrome logo but when I open, it opens in Adobe which is what I want. Even though it is opening an Adobe, my boss would like it to show the Adobe icon instead of chrome next to the attachment… anyone know how to do this ?

Can anyone refer me in sap as a Sr developer in react and node

Hi , I recently started preparing for " data analyst" course. I have masters degree in computer science and 2 years experience as business analyst. Currently I'm on a career break of almost 7 years and trying to get back into IT as a data analyst now.
I started doing a course on coursera " Google data analytics certificate " . I'm not sure how to get back into job market. Please suggest any courses or road map to entry level data analyst jobs?

Does IBM providing mac books to new hires this year or is this domain specific? Lenovo ka thinkpad chhod k dell Hp b chalega.. macbook ki chah ni hai. Plz batao kya process rehta h.

Jummah Mubarak & Happy New Year Fam! 💚

What big 4 have the best maturity and paternity leave policies?

Making a switch form Android to iOS. Whats the best way to get my backup messages on to the new device ?

Hello everyone, I’m new in this app. Goal is to connect with all :)

Account managers..Do your TCV targets include everything sold at your named accounts by other sales people or only contracts sold directly by you

What is the use of earning badges in Level up? Is there any advantage to this?

How do I effectively utilize my special ed ea?

[Facebook Ads Data VS Google Analytics Data] 🤯

How can I merge FB and GA data? Some clients of mine believe that Facebook doesn't bring us results 'cause GA says so. The difference between the two of them is A LOT. Facebook says we have 100 conversions and GA only reports 2. How can I prove to them that Facebook does its job? What data can I show?

KPMG and KPMG global services private limited are different

Can I switch my role from Testing to Java Developer? I have knowledge of Java , will be learning springboot framework, also know Sql . But my YOE in Testing is 5 years . Is there still chances or how should I go ahead ??

What are your tips for publicly responding to negative reviews?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

Tell me a feel-good story from work that will restore my faith in humanity.

If you had to wipe a company off the face of the earth based on their customer support, which one would it be??

Hi fishes, do you get paid by the hour or receive a salary?

Managers, how do you help your customer support team avoid burnout?

Are you worried about how quickly AI support is growing?

Any suggestions for how to find a fully remote customer support job?

Yesterday someone told me: “I will never shop here again!” I saw them at the same time the following week! Lol. Just a reminder to not take anything too personally.

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

How do you prevent the negativity of your job from impacting your personal life?

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Working from home in customer support provides so much flexibility as a stay at home mom. I can take care of the home, my babies and work without feeling guilty ….talk about mutli-tasking!

What's your worse experience working in customer support?

Here's mine: I was working in the call center and I was explaining to a customer that he had used up all his credit and that's why he couldn't surf the Internet on his phone. He started to insult me for 8 minutes and, due to company policies, I could not hang up until he had finished.

With technology ever expanding, how do you think it will affect customer support? Will your favorite brands/companies replace people with robots?

Do you ever get overwhelmed by the number of software programs you have to use at work?

It irks me when someone says I have a "lovely voice," it just makes me feel super uncomfortable and unsure what I should say to them

How have the skills needed for working in customer support changed over the past decade?

Hiring managers, what do you look for as you’re going through resumes?

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.