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that's some dumb feedback
I disagree, sometimes a ping is a quick question that can be answered to allow whoever to continue with their work regardless if it’s a fire or not. Why do they need to wait till end of day for a response? Your not that busy.
Pro
Agreed - not because I am busy. But it does distract me and it becomes worse when someone is running with 5-6 threads in parallel
Nah I’m pretty sure you’re doing it right.
It’s just that these people giving feedback usually suck at it and don’t have much to say.
I set norms at the beginning of the project. My direct manager prefers time to review any request, no matter how small. I am very comfortable with answering stuff on the fly. Everyone has different working styles, just take the time to share these at the beginning of the project
Pro
This is great advice. How do you approach this with clients? Large part of my distractions are from client PMO staff. My team is pretty streamlined
I personally prefer to use chat tools rather than email back and forth throughout the day. It’s just easier and quicker and limits inbox clutter.
I always ping people, but don’t mind when people communicate with me thru email instead. I answer right away if I can to emails too
I avoid sending emails unless it’s truly something formal like a lengthy status update or deliverable. My clients and team are the same way and always have been- they hate getting short emails that could have been answered in under 20 seconds via ping
Pinging is more casual. With emails, most people will read and review several times to check for tone, flow, structure etc which is unnecessary for simple tasks.
My filter is this: If we were in a team room each of us working on our own, would I just raise my head from the computer and blurt the question/request out? If yes, it’s a text. If I would take a note and discuss it or send it a later time, I do exactly that. Urgency is irrelevant to this. I don’t assume they would respond asap when it’s a text, similarly I don’t sweat it to respond asap. If there is something urgent, I just call and expect the same from others
Nevertheless, I think this should not be a feedback topic, but rather should be a team norms discussion
This is how I conceptualize it.
I hate when people ping me. It disrupts my flow. Unless it’s urgent, I say use email.
Pro
How soon is urgent? I ask because it can take days for me to get to email unless someone pings me. My teams know my preferences. Client emails are sorted and opened within a few hours.
Chief
Ping!
I’m the same way. Unless it’s super urgent, don’t ping and prefer e-mail instead. Less distracting and less intrusive. Everybody has their own style of communication. The feedback you received was dumb
I solve issues via phone calls, pings and text messages, it gets it done faster.
Just do what you’re comfortable with. Some people ping, nothing wrong with that. Use email if that’s what you prefer.
If that’s ol your only feedback, I think you’re in a good spot.
Pro
I'd suggest using the model of the recipient, not what you are defaulting to currently.
Rising Star
I ping to give people a heads up that a larger ask is coming via email later that day. Confirm availability, set expectations, and give quick summary of the ask
It depends - I’m in tech and rarely use/check email much - pings on slack or teams all day
Ping away, if I’m busy or don’t want to be distracted I just won’t open your ping until I’m free. If it’s truly urgent my teams/clients know to give me a call