My coworker basically ignores my questions about how to help our clients, but she walks over to the newer gal's desk and explains everything patiently. I don't know how long I can handle this

Someone I’ve started seeing uses they/them pronouns. I’m trying my best but still feel like I make mistakes. When I want to address them is it ok to say how are you or should I say how are they?

The old administrator at my department won't allow me to write on what I want, even though I thought that was implicit when I joined. Can I push her to allow me to take control of my research?

I've been almost 3 years in my previous company and never have I ever tasted any raise from them. I got transferred to different accounts and LOB it was so exhausting and finally when I decided to leave and send my resignation my Supervisor be like "you know you should be thankful of your job" To be honest the job was very stressful and supervisor at some point is somehow toxic but thankful I get to take my leave.

This is twice now in back to back weeks my boss has asked me where the disconnect was in our communications because I didn’t deliver on what “was asked”, even though I know damn well what was asked and what was done were the same thing. I’m not sure if he’s changing the meaning or isn’t communicating what he’s envisioning or what but it’s embarrassing to be called out like that, and to have people think you’re the dumb 23 year old.

Hey Fishes,

Need likes & emojis
Can I get some
N here's some humour
What's the logic behind likes & reactions after 12 emojis and then we getto send a DM?
Boss: just do what is informed to be done, Don try to be over smart
Employee : I think this is the smartest way to jus DM Directly instead of getting likes & other reactions. Do you think that's really imp.?
Boss : in his mind this guy is too much chaalo...
Let me shift him to other team or.let me see if.i.can kick him out..
Lol!!

Anyone else have a formatting pet peeve and get annoyed when people don’t have a blank first column and row in tabs? I.e headers/data in cell A1

My first manager told me this, and I’ve followed it to a T since.

Confession: I have a dirty mouth and serious swearing problem. I'm that coworker who constantly mumble swears and dirtiest words just flow off my tongue. No ones complained yet. Should I be worried?

Had a panic attack at work and had to leave bc I felt like I was going to puke at my desk... I feel like a disappointment to my team, since I couldn’t go to the client site. First bad day in a while):

When the senior who you thought was your buddy throws you under the bus to make himself look like manager material. This is like high-school all over again.

If you are being asked off the biz (because your work suck) by the client, would you want to know the truth or would you rather your boss make up an excuse?

My coworker keeps leaving terrible jokes in the comments on our code, and some of them are vaguely sexist. Should I tell them to keep the code clean?

Invited to a recruiting/networking session for an analyst level role at a Bain Capital. Excuse my naivete, but is business professional (full suit) the expectation here? Unfortunately my only well fitting suit was torn recently so trying to see if I can get away with another outfit

Other teachers are constantly asking to borrow my art supplies. It is now only September and I'm almost out of paint. How do I say no, but still keep a cordial work place?

I am so sick and fed up with some of the older clients at my job. I know it's my responsibility to take care of them, but they're just so sexist sometimes.

Any tips to work with GDS? They seem spread way too thin and make silly mistakes but it’s because they are working until 2am each day. Hate having to micromanage and be the bad guy

Need some advice here…I’m about 3 months in and a senior male associate told me to just google it when I asked him a question. I told him that hurt my feelings. After apologizing that he said that meanly but was just offering advice he has completely stopped responding to me. Was I oversensitive? Just not sure what’s going on here…

Need some advice. Had final interview with practice lead on Wednesday but haven’t heard back from HR. Is it bad taste to send him a thank you note and wishing him a good weekend?

Have you ever yelled at your coworker in public?

Pet a cat or break your lease?

Any good ideas for mouse macros? So far i have ctrl shift L, paste values, and format painter....

How do agencies decide how much to bill clients? How much is their retention usually?

Never feel indebted to your company coz they hired your talent and they pay for the same, neither you are doing charity nor they

What is avg ctc for a manger in EY PAS in Toronto area?

Hey all, US born Tam Brahm here. Hope this isn’t too sensitive a topic to ask about, but for all those with deeper Indian roots than I do (born in or living in India), can you please explain why some people posit that even having this chat perpetuates the negative parts of a caste system? My perhaps naive perspective is that Brahmins are a caste but also a religious subsect. One can be religious and seek similar devotees without believing in or perpetuating caste hierarchy. Reductive or fair?

What does your typical day look like?

Just curious how much coding / building happens vs manual testing

Do you guys see a continuous growth in the RPA market for 2020? Do you feel companies are going to make automation a priority?

Jump ship or stick it out? I’m a 31 y/o SFA with a Fortune 100 and am learning absolutely nothing. I have 9 years FP&A experience. All we get is busywork and no real opportunity to grow or take a more challenging role since they’re dying for SFAs. Do I stick it out for an eventual Manager role so I can be more marketable to a future employer, or try to pivot out of Finance to a new type of role and company now? Interested in more operations related work.

Do brokers like Lockton and Marsh only hire established producers or are they open to newer producers?

I have a student who only comes to school two days a week and then only for 1 hour. He tells me I have to pass him so it doesn't matter. This is very frustrating. I knew this student hates school and often states he is stupid. I just do my best to encourage him. Build confidence. Any ideas to encourage him more? By the way, taking to his parent does nothing.

One of my friend was asked to resign because she got pregnant . They specifically told her that they have strict policies and need complete commitment and you are not fit for the current role owing to your health. They have a king rule from management side and treat their employees as daily wage labor . Very bad HR and management

2 friends from college just stayed up with me for 4 hours to make last minute edits to my horrid Wharton essays. Admit or ding I’m grateful to have friends like this in my life.

My company is receiving backlash for…let’s say a poor decision that has gone viral in my city. For 3 days, almost everyone who has called customer support is just looking to insult and yell at us. This isn’t our fault :/

How to stop customer service from ruining your day?

How do you prevent the negativity of your job from impacting your personal life?

When you’re applying for customer service jobs, do you customize the resume objective for each?

Is it normal to be ghosted after interviews? I’ve had three recently and not one callback.

Hiring managers, what do you look for as you’re going through resumes?

I do feel bad when people can’t afford our subscription any more even though they love it. However, I wish they would stop getting mad at me over it. It’s not my fault!

Managers, how do you help your customer support team avoid burnout?

Hi fishes, do you get paid by the hour or receive a salary?

I grew up with a lot of social anxiety so I can't really believe I'm saying this, but my favorite thing about working at a store is that I have to talk to people every day. It's really helped me come "out of my shell" and stepping outside of my comfort zone has given me more confidence than I ever thought it would.

For those of you who lead a support team, how do you handle case/ticket queues when agents are OOO? I lead a team of 7 and looking to implement a better OOO process. Thanks!

I'm going to yell at the next person that suggests "just talking on the phone all day" is easy. Telemarketing is the hardest job I've ever had

Favourite coffee + favourite show + getting your work done? Best balance ever #customersupportperks😌

Sometimes it feels like customer service is just trying to calm down a large, angry toddler.

Tell me a feel-good story from work that will restore my faith in humanity.

Do you ever get overwhelmed by the number of software programs you have to use at work?

Is anyone else worried about how fast digital platforms are changing? Older employees are already struggling to keep up, and it feels like we always have a new platform to learn.

It’s time we collectively stop agreeing to be abused by customers just because management thinks we should.

Is there a big difference between working at a call center and a smaller company? Why would you pick one over the other?

Any suggestions for how to find a fully remote customer support job?