Related Posts
Hi guys ,
I am in a US project in Accenture.We have long calls in the night timings. My other teammate has backed out saying she won't attend any calls as she got some medical condition so she won't attend long calls which extend till 9:30.Other teammate is a junior.The managers are expecting me to join all the calls.No help I am getting. And they all being Tamil, I think some partiality is going on between them.Even our onsite lead is of no use.She expects me to attend long calls.
What should I do .pls suggest?
Is it ok to fornicate with coworkers?
More Posts
Additional Posts in Customer Support
New to Fishbowl?
unlock all discussions on Fishbowl.





There is only so much a company can do. We can't stop someone from saying things that are objectionable. If it's egregious, we certainly need to focus on removing these customers that really overstep lines with abuse. I always escalate and focus on getting these people out if they are harassing or abusive
That is awful that she was let go but it appears she was traumatized by that call. She should have escalated the call as well as the company should have supported her a little more by offering some help and training in handling these types of calls.